Outfitter: Elevate Runner Gear & Customer Experience

Fleet Feet; Indianapolis (IN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Product Discounts

Training and advancement opportunities

Community involvement

Team with high energy

Job summary

Fleet Feet is seeking an Outfitter to help customers find the gear and apparel they need for their next run. You will play a central role in delivering personalized solutions and building lasting relationships with shoppers in a fast-paced, energetic retail environment.

Responsibilities include recommending products, guiding customers through experiences, and supporting Fleet Feet initiatives across stores. A strong focus on customer experience and teamwork is essential for success in this role.

Qualifications

• Available to work a flexible schedule, including days, evenings, weekends, and holidays.
• Experience in a customer-facing sales environment preferred.
• Proactive learner and sound decision maker.
• Deliver the best customer experience by outfitting each customer that walks through the door.
• Support all Fleet Feet initiatives, activities, and functions.

Responsibilities

• Recommend gear and products that customers will use to cross their next finish line.
• Build and maintain meaningful relationships with customers, vendors, and peers by listening to customer needs and providing personalized solutions.
• Outfit customers with everything they need to get started or persevere.
• Provide personalized solutions and exceptional service to drive loyalty.

Skills

Customer service

Sales

Communication

Team player

Detail oriented

Proactive learner

Tools

POS systems

Job description

Fleet Feet is seeking an Outfitter to help customers find the gear and apparel they need for their next run. You will play a central role in delivering personalized solutions and building lasting relationships with shoppers in a fast-paced, energetic retail environment.

Responsibilities include recommending products, guiding customers through experiences, and supporting Fleet Feet initiatives across stores. A strong focus on customer experience and teamwork is essential for success in this role.