Running Gear Specialist — Customer Experience Champion

Fleet Feet; New York (NY); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

401(k) with 4% Company Match

Exclusive Discounts

Professional Development

Community Engagement

Inspiring Team Culture

Full Time Benefits

Part-Time Benefits

Job summary

Fleet Feet is seeking an Outfitter to be the heart of our brand experience. You will equip customers with gear and support they need to cross their next finish line—wherever their journey takes them.

You’ll join a dynamic team that builds lasting relationships by listening, offering personalized solutions, and outfitting each individual to start, continue, or elevate their fitness journey. We pride ourselves on putting people first and running changes everything.

Qualifications

• Experienced in customer-facing roles (preferred).
• Flexible and available to work days, evenings, weekends, and holidays.
• Capable of lifting and carrying up to 25 lbs and working on your feet in a retail setting.
• Excellent communicators and standout colleagues.
• Motivated to learn, adapt, and go the extra mile.

Responsibilities

• Assist customers by outfitting them with gear and support they need to start, continue, or elevate their fitness journey.
• Build lasting relationships with customers, vendors, and peers by actively listening and offering personalized solutions.

Skills

Customer-facing experience

Excellent communication

Flexible scheduling

Team player

Job description

Fleet Feet is seeking an Outfitter to be the heart of our brand experience. You will equip customers with gear and support they need to cross their next finish line—wherever their journey takes them.

You’ll join a dynamic team that builds lasting relationships by listening, offering personalized solutions, and outfitting each individual to start, continue, or elevate their fitness journey. We pride ourselves on putting people first and running changes everything.