Runner‑Focused Retail Experience Specialist

Brooks Sports Inc; Seattle (WA); Vor Ort; USD 29.342 - 39.289; Vollzeit

Benefits dieser Stelle

401K Savings Plan and match

Transportation assistance

product discounts and giveaways

Zusammenfassung

Brooks Sports Inc. seeks a friendly Retail Sales Associate to deliver the premium shopping experience customers expect. You will bring energy, product knowledge, and outstanding service to every interaction, helping customers feel welcome, supported, and confident in their selections.

You support store operations through merchandising, stocking, cashiering, and maintaining an organized sales floor. You are a storyteller, problem solver, and brand ambassador who helps make every visit the best

Qualifikationen

• 1+ years of relevant retail experience preferred.
• Availability to work two to three shifts a week, including evenings and weekends.
• Moderate computer proficiency and ability to quickly learn new computer programs.
• Accurate POS and inventory counting abilities.
• Ability to lift up to 50 lbs. and stand for extended periods.
• Excellent interpersonal skills that inspire and build trust across the company and with customers.
• Excellent verbal and written communication skills with concise, clear language.
• Keen attention to detail while understanding broader store and business needs.
• Passionate participation in Brooks’ sports activities a plus, empathetic to runners and Brooks community.
• Embraces and lives the Brooks values!

Aufgaben

• Create a welcoming, inclusive, energetic, and fun environment that elevates the Brooks brand from greeting to checkout.
• Deliver premium personalized customer service through active listening, storytelling, and expert product education for customers of all athletic abilities.
• Develop a strong understanding of runners to build authentic relationships with customers.
• Guide customers in selecting footwear, apparel, and accessories; support fitting and gait analysis service as trained.
• Recognize opportunities to understand and solve for secondary customer needs.
• Stay up to date on product technologies, features, and benefits.
• Be a fit expert by mastering the Brooks fit process for footwear, apparel, and bras.
• Maintain readiness through merchandising, cleaning, organization, and stock replenishment.
• Participate in inventory processes including receiving, counting, and stocking back‑of‑house inventory.
• Accurately perform POS transactions.
• Support store events and activations as needed.
• Communicate effectively with store leadership and teammates to support store goals.
• Demonstrate regular, dependable attendance and contribute to a positive team culture.
• Perform other duties as assigned by store leadership.

Kenntnisse

Customer service

Communication

Sales experience

Attention to detail

Teamwork

Physical stamina

Tools

POS software

Jobbeschreibung

Brooks Sports Inc. seeks a friendly Retail Sales Associate to deliver the premium shopping experience customers expect. You will bring energy, product knowledge, and outstanding service to every interaction, helping customers feel welcome, supported, and confident in their selections.

You support store operations through merchandising, stocking, cashiering, and maintaining an organized sales floor. You are a storyteller, problem solver, and brand ambassador who helps make every visit the best