RTLS Implementation Analyst

Insight Global; Indianapolis (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

Insight Global is seeking a Healthcare RTLS Implementation Specialist to support deployment, configuration, and optimization across facilities. You will collaborate with clinical, operational, and technical teams to ensure workflow integration and go-live readiness.

Responsibilities include testing, validation, user support, and documentation while coordinating cross-functional rollout activities. The role emphasizes stakeholder management, problem solving, and ongoing system enhancement within

Qualifications

• 3+ years of experience supporting RTLS technology.
• Experience participating in healthcare technology implementations within hospitals or healthcare environments.
• Strong understanding of enterprise technology deployments, system integrations, and end-user support.
• Experience coordinating technology rollouts, application deployments, or infrastructure initiatives.
• Strong stakeholder management skills with experience partnering with operational, clinical, and technical teams.

Responsibilities

• Support implementation, configuration, and optimization of RTLS technology across healthcare facilities.
• Coordinate deployment activities, system setup, device provisioning, and go-live readiness efforts.
• Partner with clinical, operational, and technical teams to gather requirements and support workflow integration.
• Troubleshoot application, device, and system-related issues impacting RTLS performance.
• Monitor system functionality and work with vendors to resolve technical issues.
• Facilitate meetings, status updates, and communication between project stakeholders.
• Assist with testing, validation, and user acceptance activities prior to deployment.
• Develop and maintain project documentation, workflows, and support procedures.
• Support training efforts and user adoption initiatives across various departments.
• Participate in ongoing system enhancements, optimization initiatives, and future RTLS expansion projects.

Skills

RTLS experience

Healthcare deployments

Stakeholder management

Troubleshooting

Project coordination

End-user support

Communication skills

Job description

Job Description

• Support implementation, configuration, and optimization of RTLS technology across healthcare facilities.
• Coordinate deployment activities, system setup, device provisioning, and go-live readiness efforts.
• Partner with clinical, operational, and technical teams to gather requirements and support workflow integration.
• Troubleshoot application, device, and system-related issues impacting RTLS performance.
• Monitor system functionality and work with vendors to resolve technical issues.
• Facilitate meetings, status updates, and communication between project stakeholders.
• Assist with testing, validation, and user acceptance activities prior to deployment.
• Develop and maintain project documentation, workflows, and support procedures.
• Support training efforts and user adoption initiatives across various departments.
• Participate in ongoing system enhancements, optimization initiatives, and future RTLS expansion projects.

Skills and Requirements

• 3+ years of experience supporting, implementing, or administering RTLS (Real-Time Location Services) technology.
• Experience participating in healthcare technology implementations within a hospital or healthcare environment.
• Strong understanding of enterprise technology deployments, system integrations, and end-user support.
• Experience coordinating technology rollouts, application deployments, or infrastructure initiatives.
• Strong stakeholder management skills with experience partnering with operational, clinical, and technical teams.
• Ability to navigate complex, matrixed organizations and build relationships across multiple departments.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent verbal and written communication skills.
• Experience with RTLS platforms or similar technologies.
• Experience supporting a new hospital build, activation, or large-scale healthcare facility opening.
• Familiarity with healthcare operations, asset tracking, patient flow, or staff location services.
• Experience working with wireless infrastructure, IoT devices, badges, sensors, or location-based technologies.
• Background in healthcare IT, clinical informatics, or operational technology.
• Project management or implementation experience within a healthcare setting.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].