RTIC Program Lead, Real-Time Public Safety Center

University of Wisconsin-Madison; Madison (WI); On-site; USD 89,000 - 109,000; Full time

Benefits offered by this job

On duty paid workouts

Department provided physical therapy

Fitness room

Financial wellness workshops

Group fitness activities

Job summary

The University of Wisconsin–Madison Police Department seeks a driven Project Program Manager to lead the Real-Time Information Center (RTIC) initiative. This two-year fixed-term role focuses on strategy, governance, and technology roadmap development to enhance public safety, information sharing, and operational decision-making across the campus.

Reporting to the Captain of Planning and Development, the PM will coordinate stakeholders across police units, IT, and campus partners, oversee vendor

Qualifications

• Minimum of three years of professional experience managing complex projects.
• Experience coordinating cross-functional teams and building collaborative partnerships across diverse organizations or departments.
• Experience developing and implementing policies, procedures, operational plans, or organizational processes.
• Demonstrated ability to manage project timelines, priorities, budgets, and deliverables while meeting established milestones.
• Experience preparing reports, presentations, and communications for leadership, executive stakeholders, and project teams.
• Strong written and verbal communication skills, including the ability to facilitate meetings, lead workgroups, and present recommendations to diverse audiences.
• Demonstrated ability to analyze complex issues, identify solutions, and make sound recommendations based on operational needs and available data.
• Proficiency with common business applications, project management tools, and Microsoft Office products.
• This position requires a valid Driver’s License with a minimum of 2 years driving experience and also meets UW Risk Management Standards.
• Candidates must pass the initial application screening, all steps of the hiring process, an extensive background investigation including past employment, reference checks, social media check, credit history, drug screen, and medical and psychological examination prior to beginning employment.

Responsibilities

• Sets priorities, allocates tasks, and collaborates with project staff to meet program targets and milestones. Manages the change control process and acts as the mid-level decision making authority
• Leads and manages efforts to determine and coordinate the sharing of resources among component projects to the overall benefit of the program
• Facilitates the estimation of program costs, resources, and time required to complete the overall program, monitors activities and budgets, directs and leads component project manager activities for consistency and alignment, and works with program leadership to ensure these targets are met. Follows established change control processes if targets can no longer be met
• Creates a program plan and structure, monitors progress and performance against the program plan, and identifies, resolves, or escalates program risks and issues
• Required to work special events or assignments as designated by the Department
• Manages the activities of outside contractors and vendors to ensure they are integrated into the program and that the organization receives satisfactory standards of service
• Prepares regular reports to communicate the status of the program within and beyond the program team, communicates program goals, risks, and status with program executive level, program sponsors, and stakeholders, and develops and uses appropriate dashboards, measures, and reporting tools

Skills

Project management

Stakeholder management

Policy development

Communication

Budget management

Risk management

Microsoft Office

Education

Bachelor's degree in Criminal Justice, Public Administration, Emergency Management, Information Technology, Business Admin, Homeland Security, Law Enforcement, or related field

High school diploma or GED

Tools

Microsoft Office

Job description

The University of Wisconsin–Madison Police Department seeks a driven Project Program Manager to lead the Real-Time Information Center (RTIC) initiative. This two-year fixed-term role focuses on strategy, governance, and technology roadmap development to enhance public safety, information sharing, and operational decision-making across the campus.

Reporting to the Captain of Planning and Development, the PM will coordinate stakeholders across police units, IT, and campus partners, oversee vendor