RT, CPAP Support

Lincare; Clearwater (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A health care company is seeking an Entry Level Health Care Provider to educate customers on CPAP and Bilevel devices, provide technical assistance, and support training staff. The role requires excellent communication skills and adherence to quality service standards in a full-time capacity. This position offers a unique opportunity to make a direct impact on patient care while working collaboratively with internal teams.

Responsibilities

• Education and coaching of customers on CPAP and Bilevel devices.
• Provide technical assistance with equipment.
• Participate in training of RTs/SETs.

Job description

Job Functions

• Generally responsible for the education and coaching of customers who have received CPAP and Bilevel devices
• Provide technical assistance with equipment
• Participates in the training of all RTs/SETs
• Provides coaching/clinical outreach to patients via dialer as assigned
• Identifies escalations of care and makes recommendations as needed
• Ensures quality service by following and adhering to departmental and company policies, procedures, and standards
• Assists customers through coaching of company's products by adequately assessing compliance, thoroughly explaining product benefits, and assisting with escalating communication to clinical staff as necessary
• Ensures continuity of care by maintaining open communication with internal and external team members
• Provides customer follow up as required
• Reviews clinical testing/results to ensure appropriate standard of care of PAP device

Seniority level

Entry level

Employment type

Full-time

Job function

Health Care Provider

Industries

Hospitals and Health Care