RPH Phamacist - Work at Home

Everise; United States; Remote; USD 35,000 - 55,000; Full time

Job summary

Everise is seeking work-from-home healthcare enrollment specialists to educate members about plan options, guide them through decisions, and enroll them in suitable programs. You will listen carefully, explain benefits, and aim to meet quality standards on every call from your home office.

The role requires licensing to sell health and, if possible, life insurance, with strong communication, empathy, and multitasking skills. Weekend/evening shifts and US work authorization are expected.

Qualifications

• Licensed to sell Health Insurance in your state of residence.
• Licensed to sell Life Insurance in your state is preferred but not required.
• Strong detail orientation and excellent communication/listening skills.
• Strong computer skills to maneuver through multiple applications simultaneously.
• Bilingual (Spanish/English) skills a plus.
• Demonstrated passion for excellence with respect to treating and caring for customers, especially senior citizens.
• Minimum of 6 months experience in a work environment where you are developing and/or closing sales
• High school diploma or GED is required
• Authorized to work in the United States

Responsibilities

• Answer inbound calls from individuals who are interested in learning more about our Healthcare programs.
• Actively listen to their needs and develop the best solution to fit their physical, financial and emotional needs.
• Educate our members on their options and how these changes can improve their lives and their health.
• Maintain the highest level of service by meeting and exceeding quality standards on every call.
• Ability to connect and empathize with people in such a way that your ultimate desire is to help them find solutions to their struggles.
• Ability to actively listen and recognize areas that need further examination, so that you can provide the best possible solution.
• Ability to multi-task so that you can access all of the necessary information to provide an accurate and detailed recommendation.
• Ability to clearly explain the solution you have customized for the member so that they fully understand their coverage and costs.
• Once you have developed the ultimate solution, that meets all of your member’s needs, finish the call by closing the sale and getting them enrolled.

Skills

Active listening

Empathy

Customer service

Multitasking

Decision making

Analytical abilities

Education

High school diploma or GED

Tools

General computer skills

Job description

Work From Home

Company Overview

Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people‑first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!

Answer inbound calls from individuals who are interested in learning more about our Healthcare programs

• Actively listen to their needs and develop the best solution to fit their physical, financial and emotional needs
• Educate our members on their options and how these changes can improve their lives and their health
• Maintain the highest level of service by meeting and exceeding quality standards on every call
• Ability to connect and empathize with people in such a way that your ultimate desire is to help them find solutions to their struggles
• Ability to actively listen and recognize areas that need further examination, so that you can provide the best possible solution
• Ability to multi-task so that you can access all of the necessary information to provide an accurate and detailed recommendation
• Ability to clearly explain the solution you have customized for the member so that they fully understand their coverage and costs
• Once you have developed the ultimate solution, that meets all of your member’s needs, finish the call by closing the sale and getting them enrolled

Qualifications:

• Licensed to sell Health Insurance in your current state of residence
• Licensed to sell Life Insurance in your state of residence is preferred but not required; Strong detail orientation and excellent communication/listening skills
• Strong computer skills that help you to efficiently maneuver through multiple applications simultaneously
• Assessments will be required
• Bilingual (Spanish/English) skills a plus!
• Demonstrated passion for excellence with respect to treating and caring for customers, especially senior citizens
• Strong decision making and analytical abilities
• Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime
• Highly developed sense of integrity and commitment to customer satisfaction
• Minimum of 6 months experience in a work environment where you are developing and/or closing sales
• High school diploma or GED is required
• Authorized to work in the United States