RP01- Sr Service Technician

Genuine Parts Company; Georgia; On-site; USD 65,000 - 85,000; Full time

Job summary

Genuine Parts Company in Georgia seeks a Senior Service Technician to repair, service, and build standard and custom hydraulic, fluid power, electrical, and mechanical systems. You will mentor less experienced technicians and provide guidance on complex repairs.

You will diagnose issues, fabricate parts, test repaired equipment, and communicate effectively with customers to provide quotes and explain work needed.

Qualifications

• High school diploma or GED required.
• At least five years of shop experience.
• Ability to read hydraulic schematics.

Responsibilities

• Performs maintenance on assigned customer products in the service shop.
• Disassembles, cleans, and inspects components for repair.
• Prepares job form listing parts and work necessary to perform the repair.
• Designs, fabricates, machines, and welds parts and components.
• Repairs hydraulic, fluid power, electrical, and mechanical systems and related items.
• Tests repaired equipment for performance and prepares for shipment or storage.
• Assists customers by answering technical questions to help understand the work to be done.
• Responds to customer inquiries regarding products, provides quotes, and handles order entry.
• Builds customer relationships to drive repeat business and improve processes.
• Assists less experienced Service Technicians with addressing customer needs.
• Performs other duties as assigned.

Skills

Read hydraulic schematics

Strong mechanical knowledge

Operate shop equipment safely

Strong communication skills

Education

High school diploma or GED

Job description

SUMMARY:

Under limited supervision, the Senior Service Technician repairs, services, and builds standard and custom systems for complex and non-routine hydraulic, fluid power, electrical, and mechanical systems. The Senior Service Technician provides guidance to less experienced Service Technicians.

JOB DUTIES

• Performs maintenance on assigned customer products that come through the service shop.

• Disassembles, cleans, and inspects system components for repair.

• Prepares job form listing parts and works necessary to perform the repair.

• Designs, fabricates, machines, and welds parts and components.

• Repairs hydraulic, fluid power, electrical, and mechanical systems. and other related items.

• Tests repaired equipment for performance and prepares for shipment or long-term storage.

• Assist customers by answering specific technical questions to help the customer understand the work to be done.

• Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires.

• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.

• Assists less experienced Service Technicians with addressing customer needs.

• Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED and at least five (5) years of shop experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Ability to read hydraulic schematics.

• Strong mechanical knowledge.

• Ability to operate shop equipment safely.

• Strong communication skills required.

PHYSICAL DEMANDS:

• Push/pull up to 100 pounds

• Lift/carry up to 100 pounds

• Lift bulky objects

• Neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carry, crawling.

• Working conditions may be indoor and/or outdoor. Noise level may be loud at times.

• Ability to work overtime and weekends as needed

COMPANY INFORMATION:

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.