ROW Permits Specialist – Mobility & Infrastructure

City of Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 46,000 - 56,000; Full time

Job summary

The City of Pittsburgh seeks a Permit Clerk within the Department of Mobility and Infrastructure. This role administers the intake, review, and approval of construction and occupancy permits for work in the public right-of-way, coordinating with utility companies, contractors, engineers, developers, and the public to ensure compliance and timely processing.

You will verify application completeness, advise customers on applicable regulations, and maintain accurate records.

Qualifications

• One year of full-time experience issuing, monitoring, and verifying permits and interacting with customers.
• High school diploma or GED required.
• Residency in the City of Pittsburgh required.

Responsibilities

• Administers intake, review, and approval of construction and occupancy permits for work in the public right-of-way.
• Reviews applications for completeness and verifies accuracy of submitted materials.
• Advises customers on Pittsburgh Municipal Code and ROW Procedures Manual requirements.
• Performs right-of-way, street, and property research to administer permits.
• Communicates policy details to utility companies, contractors, City personnel, engineers and developers.
• Maintains real estate and roadway records; files and indexes documents.
• Identifies permit violations and initiates permit actions.
• Secures bonds and insurance certificates from stakeholders.
• Calculates permit fees and maintains computerized files.
• Processes credit card and check payments.
• Performs other related duties as assigned.

Skills

Permitting experience

Customer service

Regulatory knowledge

Education

High school diploma or GED

Job description

The City of Pittsburgh seeks a Permit Clerk within the Department of Mobility and Infrastructure. This role administers the intake, review, and approval of construction and occupancy permits for work in the public right-of-way, coordinating with utility companies, contractors, engineers, developers, and the public to ensure compliance and timely processing.

You will verify application completeness, advise customers on applicable regulations, and maintain accurate records.