Technician, Mobility

City of Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 46,000 - 56,000; Full time

Job summary

The City of Pittsburgh seeks a Permit Clerk within the Department of Mobility and Infrastructure. This role administers the intake, review, and approval of construction and occupancy permits for work in the public right-of-way, coordinating with utility companies, contractors, engineers, developers, and the public to ensure compliance and timely processing.

You will verify application completeness, advise customers on applicable regulations, and maintain accurate records.

Qualifications

• One year of full-time experience issuing, monitoring, and verifying permits and interacting with customers.
• High school diploma or GED required.
• Residency in the City of Pittsburgh required.

Responsibilities

• Administers intake, review, and approval of construction and occupancy permits for work in the public right-of-way.
• Reviews applications for completeness and verifies accuracy of submitted materials.
• Advises customers on Pittsburgh Municipal Code and ROW Procedures Manual requirements.
• Performs right-of-way, street, and property research to administer permits.
• Communicates policy details to utility companies, contractors, City personnel, engineers and developers.
• Maintains real estate and roadway records; files and indexes documents.
• Identifies permit violations and initiates permit actions.
• Secures bonds and insurance certificates from stakeholders.
• Calculates permit fees and maintains computerized files.
• Processes credit card and check payments.
• Performs other related duties as assigned.

Skills

Permitting experience

Customer service

Regulatory knowledge

Education

High school diploma or GED

Job description

Position Summary

This position is located within the Department of Mobility and Infrastructure (DOMI), Bureau of Policy & Permitting . The Office administers and oversees more than 20 permit and plan review programs that support construction, excavation, and the use of City-owned roads, sidewalks, and other public right-of-way (ROW) areas. Serving as a primary point of contact and liaison for utility companies, contractors, engineers, developers and members of the public. The role requires collaboration with a diverse range of stakeholders to facilitate permitting processes, ensure compliance with applicable regulations, and support the safe and efficient use of public space throughout the City.

Department

Mobility & Infrastructure

Salary

$50,593.50 per year

Union

This position is included in the American Federation of State, County, and Municipal Employees, Local 2719 bargaining unit and will be filled in accordance with the provisions of the collective Bargaining Agreement.

Posting Type

City First Announcement/Bid: Current AFSCME 2719 City employees must submit applications by November 14, 2026, for City First consideration.

Civil Service Classification

Non-Competitive

General Requirements

You must submit or show proof of all the following at the time of filing your application (unless otherwise indicated below), or your application will be disqualified.

Disqualifications based on any of these General Application Requirements are not subject to a Civil Service appeal.

• Applicants must submit a complete application including education, work experience, a resume (if applicable), and completed supplemental questions.
• Applicants must be or become residents of the City of Pittsburgh prior to employment and must remain a resident throughout employment.
• A current, valid Class C Pennsylvania Driver's License is required prior to appointment and must be maintained throughout employment. Written requests for accommodation based on the Rehabilitation Act of 1973 and the Americans with Disabilities Act will be considered by the Department of Human Resources & Civil Service on an individual basis.

NOTE

The City of Pittsburgh, as a matter of policy, conducts pre-employment and promotional background investigations on all candidates being considered for positions. The background investigation includes, but is not limited to, criminal background, driver's license, and City of Pittsburgh real estate tax payments. Candidates may be disqualified from consideration based on the results of their background investigation, as it relates to the job for which the applicant is being considered.

Qualifying Requirements

Your work experience and education/training will be evaluated to determine if you meet the qualifying eligibility requirements listed below for this position. You will receive notice of your eligibility status via email.

• WORK EXPERIENCE: The application must clearly show one (1) year of full-time experience that includes the issuance, monitoring, and verification of permits AND directly working with external and internal customers. (Less than full-time experience will be calculated on a pro-rated basis.)
• EDUCATION/TRAINING: The application must clearly show a high school diploma or GED equivalent.
• EQUIVALENCY: None permitted for this position. Therefore, no education/training and/or work experience may be substituted toward the qualifying requirements listed above.

Civil Service Examinations

If you meet the qualifying requirements listed above, you will receive a letter of admission (when applicable) for the following examination(s). You must pass the written and/or performance examination(s) to have your name placed on the official Civil Service eligibility list for this position. Candidates receiving job offers must pass a medical examination (when applicable) before the date of hire.

• Written: None required for this position.
• Performance: None required for this position.
• Medical: None required for this position.

Position Duties

• Administers the intake, review, and approval of construction and occupancy permits required to work within the public right-of-way.
• Reviews applications for completeness and verifies accuracy of submitted materials.
• Assesses scope of application requests and advises customer of relevant requirements, policies and procedures including those in the Pittsburgh Municipal Code and ROW Procedures Manual.
• Performs right-of-way, street, and property research necessary to administer permits.
• Communicates, verbally and in writing, technical and sometimes complex policies and standards around right-of-way management and construction to a wide range of users including utility companies, contractors, City personnel, engineers, developers and the general public.
• Records, files, and indexes surveys, plans, documents, and other information necessary to keep real estate and roadway records up to date.
• Identifies permit violations; issues revised permits and/or initiates permit application process.
• Secures and reviews appropriate bonds and insurance certificates from utility companies, contractors, and the general public.
• Calculates and understands schedule of permit fees.
• Establishes and maintains computerized files.
• Processes credit card and check payments.
• Performs other related tasks and duties as assigned or required.