ROW Agent

Paycom - ATS; Naperville, Elkhart, Byron Township (IL, IN, MI); On-site; USD 80,000 - 85,000; Full time

Job summary

Paycom - ATS in Naperville, IL is seeking a ROW Agent to secure access to private properties required for fiber network deployment. You will collaborate with HOAs, property owners, and stakeholders to support timely project execution and minimize deployment risk.

The role involves coordinating with Legal, Engineering, Market Planning, and Construction to obtain, document, and track all agreements, easements, and access permissions, while updating leadership on status and risks.

Qualifications

• 3–5+ years in right-of-entry, site acquisition, telecom permitting.
• Experience negotiating easements and site access agreements.
• Strong understanding of OSP construction and fiber deployment.
• Familiarity with HOA structures and community engagement.
• Experience with Site Tracker or Vetro or similar platforms.

Responsibilities

• Secure access agreements within private communities (HOAs, MDUs, private properties).
• Negotiate and obtain private easements and ROE permissions for construction.
• Coordinate with Legal on agreement structure, review, and execution.
• Serve as primary contact for HOA boards and property owners throughout approval process.

Skills

ROE experience

Site acquisition

Stakeholder management

Telecom permitting

Education

High School diploma

Tools

Site Tracker

Vetro

Job description

Job Details: Job Location: Naperville Office - Naperville, IL, Education Level: High School, Salary Range: $80000.00 - $85000.00Salary, Travel Percentage: Up to 50% , The ROW Agent is is responsible for securing access to private property required for fiber network deployment, including Homeowners Association (HOA) approvals and private easements.

This role serves as a key liaison between Legal, Engineering, Market Planning, and Construction teams to ensure all required agreements are obtained, documented, and accurately tracked. The position requires proactive engagement with HOAs, property owners, and stakeholders to support timely project execution and minimize deployment risk.

Reports To: Vice President of OSP Engineering & Construction

Department: OSP Construction

Job Status: Non-Exempt

Responsibilities:

HOA & Easement Acquisition

• · Secure access agreements within private communities, including HOAs, multi-dwelling units (MDUs), and individually owned properties
• · Negotiate and obtain private easements and right-of-entry (ROE) permissions as required for construction
• · Coordinate closely with Legal on agreement structure, review, and execution (including easement, MDU, and site access agreements)
• · Serve as the primary point of contact for HOA boards and property owners throughout the approval process

Stakeholder Engagement

• · Attend HOA board meetings and community meetings to present project scope, benefits, and construction impacts
• · Conduct one-on-one meetings with homeowners when individual approvals are required
• · Address property owner concerns and elevate issues as needed
• Build and maintain positive relationships with community stakeholders to support long-term expansion efforts

Cross-Functional Coordination

• · Partner with Engineering to ensure access approvals align with design requirements and routing
• · Collaborate with Market Planning, Construction, and PMO teams to support project timelines and sequencing
• · Work closely with Legal and leadership to resolve complex access challenges or escalations

System Documentation & Reporting

• · Accurately document all HOA approvals, easements, and access agreements in Site Tracker and Vetro
• · Ensure all records are complete, consistent, and align with project data requirements (critical to downstream reporting and forecasting accuracy)
• · Maintain organized documentation including signed agreements, correspondence, and approval status
• · Provide frequent, timely updates to leadership on access status, risks, and delays

Project Tracking & Compliance

• · Track approval status across all assigned markets and ensure alignment with project schedules
• · Identify risks related to access delays and proactively communicate mitigation plans
• · Ensure compliance with internal processes and documentation standards
• · Support audits and reporting requirements tied to permitting, funding, or regulatory compliance

Qualifications:

• 3–5+ years of experience in right-of-entry (ROE), site acquisition, real estate, or telecom permitting
• Experience negotiating easements, site access agreements, or property rights
• Strong understanding of OSP construction processes and fiber deployment preferred
• Familiarity with HOA structures, property management, and community engagement
• Experience working with systems such as Site Tracker, Vetro, or similar platforms preferred
• Strong organizational, documentation, and reporting skills
• Excellent verbal and written communication skills
• Ability to manage multiple markets and priorities simultaneously
• Strong negotiation and stakeholder management skills
• High attention to detail and documentation accuracy
• Ability to navigate complex stakeholder and legal environments
• Proactive, solutions-oriented mindset
• Strong accountability and follow-through