Roving Service Technician (Phoenix)

Mark Taylor; Phoenix (AZ); Hybrid; USD 52,000 - 56,000; Full time

Benefits offered by this job

Employee rent discounts

Access to Mark-Taylor amenities

Employee appreciation events

Career growth opportunities

401(k) with company match

Paid time off, holidays, and volunteer

Medical, Dental, and Vision benefits

Job summary

Mark-Taylor is hiring a roving Service Technician to support Phoenix communities with maintenance and make-ready tasks. The role involves traveling daily to different sites, performing repairs, and ensuring five-star service for residents.

You will troubleshoot HVAC, electrical, plumbing, and carpentry issues, maintain safety standards, and assist with pool care and on-site tasks. EPA, CPO, and OSHA certifications are preferred, with strong customer relations as a must.

Qualifications

• 2+ years in maintenance or make-ready roles in property management.
• EPA, CPO, and OSHA certifications are required or preferred.
• Strong customer service and communication skills.

Responsibilities

• Travel to Mark-Taylor communities to assist as needed.
• Handle daily maintenance tasks, work orders, groundskeeping, and make-ready duties.
• Troubleshoot and repair HVAC, electrical, plumbing, and basic carpentry issues.
• Perform pool care and safety checks; monitor inventory.

Skills

Strong communication

Resident relations

Time management

Problem solving

Travel daily

Basic computer skills

Education

EPA certification

CPO certification

OSHA 10/30 certifications

English proficiency

Tools

Property management software

Job description

Description

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We’re hiring aRoving Service Technician in the Phoenix region to support our valley wide communities. In this role, you will help keep our communities running smoothly by handling maintenance repairs and contributing to the upkeep of the community, while providing the five-star service that makes Mark-Taylor communities feel like home.

Why You’ll Love working at Mark-Taylor

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation

• The anticipated base pay range for this position is$25.00/hr.
• All service team members who participate in the on-call rotation receive an additional $3.00/hour incentive for all hours worked while on-call.
• Eligible for $300.00 monthly vehicle allowance.
• Additional hourly pay for EPA, CPO, and OSHA certifications***

Requirements

• 2 or more years' experience working as a maintenance technician, apartment turn technician, make ready technician, or work order technician in the Property Management industry is required.
• Strong communication and resident relations skills with a commitment to providing excellent customer service.
• Ability to collaborate effectively with varying onsite teams while taking direction and following established priorities.
• Strong problem-solving and time management skills with the ability to work efficiently, prioritize tasks, and complete assignments with timeliness.
• Ability to adapt to varying property conditions and maintenance needs while maintaining high standards of workmanship.
• Willingness to travel daily to different community locations throughout the valley ($300 vehicle allowance provided).
• Above average knowledge in the following areas: Plumbing, Electrical, Pool Maintenance, HVAC, Carpentry, Landscape Maintenance, Appliances, and OSHA-related standards.
• EPA certification required.
• CPO, OSHA 10, and OSHA 30 certification preferred.
• A basic understanding of written and verbal English.
• Basic computer skills and experience using maintenance or property management software preferred.

In This Role You Will:

• Travel to various communities in the Mark-Taylor Portfolio, providing assistance as needed.
• Provide assistance to onsite teams in the daily maintenance tasks including work orders, groundskeeping, and make-ready duties.
• Assist in the completion of make ready units to Mark-Taylor standards and maintains adequate supply of make-ready units for the Community.
• Trouble-shoot, diagnose and correct minor air conditioning and/or heating failures, appliance repairs, electrical problems, plumbing problems, minor carpentry, and drywall repairs.
• Perform necessary repairs and preventative maintenance on vacant units as they become available.
• Perform daily pool care, assures pool is in proper chemical balance and area is free of safety concerns.
• Complete minor roof repairs, re-key locks, and cut keys.
• Inspect the property for safety hazards that may pose a liability and corrects the hazard to inform the Manager of Facilities and Service of the hazard.
• Assist in monitoring inventory of parts and cleaning supplies.

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.

*Housing discounts are subject to availability at each community.

**Benefits offered for full-time employees.

***Team members are eligible for additional certification pay 90-days from hire. Additional requirements may apply to some certifications before the certification pay is obtained.