Roving Member Service Teller: Travel & Help Members

Red River Credit Union; Idabel (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Red River Credit Union is seeking a Roving Member Service Teller to provide courteous teller and member services across multiple branch locations in Oklahoma. You will travel to branches, greet members, process transactions, assist with account openings, and cross-sell products.

The role requires strong communication, a neat appearance, and the ability to work in a fast-paced environment while maintaining security of negotiables and accuracy in cash handling.

Qualifications

• Teller experience preferred.
• Strong communication and interpersonal skills.
• Neat, professional appearance.
• Ability to operate standard teller equipment.
• Travel to multiple branches as needed; valid drivers license may be required.

Responsibilities

• Travel to various branch locations, as assigned, to assist when short-staffed.
• Greet and welcome members and visitors to Red River Credit Union in a courteous, professional, and timely manner.
• Assist members with teller and member service functions under minimum supervision.
• Assist with opening and closing accounts, answer questions about products and services, and resolve problems within authority.
• Assist members with membership needs, such as direct deposits, IRA withdrawals or changes, electronic tax filing, check reordering, automatic transfers, and wire transfers.
• Produce and explain statements, verify transactions, and make necessary corrections.
• Balance cash drawer daily.
• Ensure security of negotiables until signed over to proper designated employee.
• Alert to fraud warnings and troubleshoot member issues.
• Promote and cross-sell all RRCU products and services.
• Adhere to all Red River Employees Federal Credit Union policies and procedures.
• Perform other related duties as assigned.

Skills

Customer service

Communication

Professional demeanor

Friendly personality

Professional appearance

Teamwork

Education

High school diploma or equivalent

Job description

Red River Credit Union is seeking a Roving Member Service Teller to provide courteous teller and member services across multiple branch locations in Oklahoma. You will travel to branches, greet members, process transactions, assist with account openings, and cross-sell products.

The role requires strong communication, a neat appearance, and the ability to work in a fast-paced environment while maintaining security of negotiables and accuracy in cash handling.