Roving Leasing Consultant (West Valley)

Mark Taylor; Scottsdale (AZ); On-site; Full time

Job summary

A leading company in multifamily real estate is hiring a Mobile Leasing Consultant to support various communities in the Greater Phoenix Area. This role involves driving leasing performance, providing excellent customer service, and requires significant travel. Ideal candidates will have property management experience and strong sales skills, offering a competitive salary and benefits.

Benefits

Opportunities for career growth

Employee referral program

401k with company match

Employee appreciation events

Access to onsite amenities

Qualifications

• 3-5 years of experience in residential property management required.
• Strong consultative selling skills and adaptability.
• Goal oriented with excellent time management.

Responsibilities

• Drive leasing results and provide exceptional customer experiences.
• Model best leasing practices and support leasing teams.
• Travel to multiple communities and maintain high service standards.

Skills

Sales acumen

Communication skills

Customer service

Education

Associates or Bachelor's degree

Tools

Property management systems

Microsoft Office Suite

Job description

Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more.

As our portfolio continues to grow, so do our Community Teams! Mark-Taylor is hiring a Mobile Leasing Consultant to work across our West Valley communities throughout the Greater Phoenix Area.

As a Mobile Leasing Consultant, you will serve as a highly skilled, agile sales and service expert assigned to support multiple communities across the Mark-Taylor portfolio. This role plays a critical part in driving leasing performance, ensuring operational continuity, and delivering exceptional customer experiences across multiple Class-A communities. As a trusted resource, the Mobile Leasing Consultant is relied upon for immediate deployment to locations requiring additional support, coverage, or specialized leasing expertise.

This is a fully onsite, field-based position requiring daily travel to multiple communities. Remote work is not available for this role

You're Excited About This Role Because You Will:

• Serve as a mobile brand ambassador for Mark-Taylor, consistently exemplifying elevated service standards and sales performance across assigned communities.
• Proactively drive leasing results by conducting professional, detailed, and persuasive tours with prospective residents, while showcasing the distinct features of each community.
• Consistently meet or exceed TPA, conversion, and shop score goals across diverse asset types.
• Demonstrate advanced closing techniques, overcoming objections, and guiding prospects through the complete application and leasing process.
• Serve as an onsite resource for new or developing leasing teams by modeling best-in-class leasing performance and providing informal coaching or knowledge sharing as directed.
• Build and maintain strong rapport with prospective and current residents, utilizing all forms of communication (phone, email, in-person) to create a consistent and positive customer journey.
• Collaborate with Community Teams to maintain elevated curb appeal, presentation standards, and adherence to Mark-Taylor’s brand expectations.
• Exercise sound judgment and professionalism in conflict resolution, resident interactions, and escalated service matters.
• Exhibit flexibility and adaptability while quickly assimilating into varying property teams, processes, and operational priorities.
• Perform other duties as assigned.

We're Excited to Meet You! Ideally, You Will Bring:

• Minimum of 3 – 5 years of experience in residential property management is required.
• Strong sales acumen with consultative selling skills and the ability to tailor leasing presentations to diverse customer needs.
• Demonstrated success in driving high leasing conversion rates, TPA metrics, and secret shop performance.
• Proven ability to adapt quickly to new environments and property teams while maintaining productivity.
• Strong working knowledge of property management systems and leasing platforms.
• Ability to travel within the designated geographic region (30-50 mile radius).
• Comfort and ability to resolve conflict and provide a high level of customer care.
• Excellent verbal and written communication skills coupled with strong time management and organizational skills.
• Goal orientated, self-starter work ethic.
• Associates and/or Bachelor’s degree preferred, but not required.
• Proficiency with Microsoft Office Suite.

Why You’ll Love Working at Mark-Taylor:

• Opportunities for career growth
• Employee referral program
• 401k with company match
• Employee appreciation events
• Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers)

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing.

The starting hourly pay rate for Leasing Consultant is $23.00. This position is also eligible for monthly bonuses, a $360 wardrobe allowance, and a $300 monthly vehicle allowance. Our Leasing Consultants typically work a schedule that includes one or more weekend days.