Routing & Dispatch Specialist: Optimize Field Routes

UGI Corporation; Grayson (KY); On-site; USD 50,000 - 80,000; Full time

Job summary

AmeriGas Propane, Inc. is seeking a Routing and Dispatch Coordinator to plan daily routes for delivery drivers and service technicians across supported locations.

You will leverage route optimization software and work with District Operations to meet operational metrics while delivering excellent customer service. The role emphasizes subject-matter expertise in scheduling optimization, field resource utilization, and reporting tools.

Qualifications

• 3-5 years in operations analysis, routing, logistics, scheduling, or dispatch.
• Experience with driver routing or technician dispatching is required.
• Knowledge of DOT protocols and safety considerations.

Responsibilities

• Schedule, route, and dispatch delivery drivers and service technicians daily.
• Use route optimization tools to create efficient routes and schedules.
• Collaborate with District Operations, Customer Experience, and regional leadership.
• Monitor performance metrics and provide actionable data insights.
• Ensure high levels of customer service and field resource utilization.

Skills

Routing

Dispatching

Customer service

Analytical skills

DOT compliance

Tools

Route optimization software

Job description

AmeriGas Propane, Inc. is seeking a Routing and Dispatch Coordinator to plan daily routes for delivery drivers and service technicians across supported locations.

You will leverage route optimization software and work with District Operations to meet operational metrics while delivering excellent customer service. The role emphasizes subject-matter expertise in scheduling optimization, field resource utilization, and reporting tools.