Router / Dispatcher

Reliant Student Transport, LLC; Duluth (MN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Dental insurance

Vision insurance

Paid training

Annual bonus opportunity

Career development opportunities

Job summary

Reliant Student Transport, LLC in Duluth, MN seeks a Router/Dispatcher to plan daily and weekly bus routes and dispatch buses to drivers. The role requires coordinating with maintenance, schools, and customers to ensure on-time service.

Responsibilities include monitoring routes, resolving issues in real time, and keeping dispatch records. Strong communication and routing software skills are essential.

Qualifications

• High school diploma or equivalent.
• 2+ years of dispatching or routing experience preferred.
• Strong organizational skills.
• Multitasking abilities.
• Effective communication skills.
• Proficiency with routing and dispatch software.
• Ability to remain calm and make quick decisions in fast-paced situations.

Responsibilities

• Plan and develop daily and weekly bus routes.
• Dispatch buses and communicate route assignments to drivers.
• Monitor route performance and adjust as necessary.
• Respond to driver and operational issues in real time.
• Maintain route and dispatch records.
• Coordinate with maintenance to ensure vehicle availability.
• Communicate with schools, organizations, and customers regarding service changes.

Skills

Organizational skills

Multitasking

Communication skills

Calm under pressure

Education

High school diploma or equivalent

Tools

Routing software

Dispatch software

Job description

Router / DispatcherPosition: Router / DispatcherPosition Summary:The role of Router / Dispatcher is responsible for planning, coordinating, and dispatching bus routes to ensure efficient and timely service. This includes developing route schedules, monitoring real-time operations, and communicating with drivers to resolve issues.The Router / Dispatcher collaborates with operations, maintenance, and customer service teams to meet service commitments and optimize routing efficiency.Responsibilities include but are not limited to:Plan and develop daily and weekly bus routesDispatch buses and communicate route assignments to driversMonitor route performance and adjust as necessaryRespond to driver and operational issues in real timeMaintain route and dispatch recordsCoordinate with maintenance to ensure vehicle availabilityCommunicate with schools, organizations, and customers regarding service changesEducation, Experience and Skills:High school diploma or equivalent2+ years of dispatching or routing experience preferredStrong organizational and multitasking skillsEffective communication skillsProficiency with routing and dispatch softwareAbility to remain calm and make quick decisions in fast-paced situationsAverage Pay Rate$25 - 30 / HourBenefits and Total RewardsWe believe in rewarding great people with meaningful benefits that support your health, growth, and long term success.Part Time Team MembersDental insuranceVision insurancePaid trainingAnnual bonus opportunityCareer development opportunities#NORVoyageurAverage Pay Rate27Benefits and Total RewardsWe believe in rewarding great people with meaningful benefits that support your health, growth, and long term success.Part Time Team MembersDental insuranceVision insurancePaid trainingAnnual bonus opportunityCareer development opportunitiesThis job description outlines the general nature and level of responsibilities associated with this position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions. Employees may be required to perform additional job-related duties consistent with business needs. The Company reserves the right to revise, modify, interpret, or apply this job description at its discretion and in accordance with applicable law. This job description does not create a contract of employment with the Company. Employment is at will and may be terminated by either the employee or the Company at any time, subject to applicable law.Minnesota Coaches LLC and its affiliated companies are Equal Opportunity Employers and prohibit discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under federal, state, or local law.