Route Supervisor: Lead Drivers & Timely Delivery

The Velvet Ice Cream Company; Cincinnati (OH); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental, and Vision Insurance

Company-paid Life Insurance

401k

Paid Time Off (PTO)

Family-owned and operated company

Job summary

Velvet Ice Cream Company in Cincinnati, OH is seeking a Route Supervisor to oversee the distribution department and manage drivers. You will ensure timely, efficient delivery of Velvet products within the assigned territory, under direction from the Regional Sales Manager.

The role involves hiring/training route staff, enforcing PUCO/DOT regulations, and maintaining route performance. Velvet offers competitive compensation, health insurance, a company-paid life policy, 401k, PTO, and a

Qualifications

• Supervisory experience preferred.
• Proficient in Microsoft Office.
• HS Diploma or equivalent required.
• 21+ years old to meet DOT requirements.
• Valid driver's license with clean driving record.
• DOT medical card must be secured and maintained.
• Safe and patient driver with vehicle maintenance checks.
• Able to start work very early in the morning.
• Work at least 5 days per week; flexible scheduling.
• Able to tolerate sub-zero temperatures.
• Lift up to 50 lb regularly.
• Able to drive both automatic and manual transmission vehicles.

Responsibilities

• Interview, hire, and train route personnel in compliance with the structured interview process.
• Provide regular and consistent feedback to each driver, and hold them accountable for their job performance.
• Provide daily assistance to resolve delivery problems and timing issues.
• Insure that all drivers are compliant with current PUCO & DOT regulations.
• Establish procedures as needed for employee call-ins (sick) and route relief coverage for sickness, vacation, etc.
• Ensure that all routes are serviced normally during vacations / holidays.
• Investigate, resolve and record all customer complaint issues with route / delivery operations.
• Maintain employee records as required by law and / or company policy.
• Oversee proper use and maintenance of all company vehicles assigned to the location.
• Take corrective actions as needed to maintain fleet vehicles.
• Maintain local facilities in a safe and orderly condition.
• Contact and negotiate as needed for local service providers for facility and fleet maintenance.

Skills

Supervisory experience

Safety-consciousness

Early morning shift

Schedule coordination

Customer service mindset

Attention to detail

Education

HS Diploma or equivalent

Tools

Microsoft Office

DOT regulations knowledge

Job description

Velvet Ice Cream Company in Cincinnati, OH is seeking a Route Supervisor to oversee the distribution department and manage drivers. You will ensure timely, efficient delivery of Velvet products within the assigned territory, under direction from the Regional Sales Manager.

The role involves hiring/training route staff, enforcing PUCO/DOT regulations, and maintaining route performance. Velvet offers competitive compensation, health insurance, a company-paid life policy, 401k, PTO, and a