Route Supervisor

Med-Stat Usa LLC; Kaukauna (WI); On-site; USD 30,000 - 34,000; Full time

Job summary

Med-Stat Usa LLC in Appleton, WI is seeking a Route Supervisor to oversee daily operations of Field Representatives, ensuring on-time sample collection and route delivery while maintaining safety and client service standards.

You will train and coach field staff, review timecards, coordinate route schedules, and supervise vehicle use, with emphasis on reliability, attention to detail, and flexibility in a fast-paced environment.

Qualifications

• Valid driver’s license with a clean driving record.
• Ability to pass a criminal background check.
• Detail-oriented and reliable for time-sensitive tasks.
• Experience supervising others preferred.

Responsibilities

• Oversee Field Representatives and route completion.
• Review and approve timecards for accuracy.
• Develop and maintain efficient route schedules.
• Coordinate coverage for absences and changes.
• Onboard and train new Field Representatives.
• Monitor route performance and address issues.
• Ensure safety and policy compliance.
• Oversee company vehicles and maintenance.
• Report vehicle issues and accidents.
• Support management with reporting and staffing.

Skills

Supervisory experience

Attention to detail

Reliability

Independent work

Mobile technology familiarity

Flexibility

Background check passed

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Route Supervisor

Appleton, WI, US

2 days ago Requisition ID: 1090

Salary Range: $22.00 To $25.00 Hourly

Pay Starting at $22/hour

The Field Supervisor is responsible for overseeing the daily operations of Field Representatives, ensuring timely and accurate completion of sample collection and delivery routes. The Field Supervisor ensures adherence to company policies, safety procedures, and client service standards while supporting field staff through training, coaching, and operational guidance.

Responsibilities:

• Supervise and support Field Representatives in the completion of assigned routes
• Review, approve, and monitor employee timecards to ensure accuracy and compliance with company policies
• Develop and maintain route schedules to ensure efficient coverage and timely sample delivery
• Coordinate route coverage for employee absences, schedule changes, or operational needs
• Provide coverage for unstaffed routes as needed
• Monitor daily route performance and address delays, service disruptions, or operational issues
• Ensure Field Representatives are properly trained on route procedures, safety protocols, and mobile technology
• Assist in onboarding and training of new Field Representatives
• Maintain oversight of company vehicles including monitoring condition, coordinating maintenance, and ensuring compliance with company vehicle policies
• Track and report vehicle issues, accidents, or maintenance needs
• Conduct periodic ride- alongs or field observations to support performance and quality standards
• Ensure compliance with company policies, safety procedures, and traffic laws across the field team
• Maintain professionalism when interacting with clients, laboratory personnel, and internal teams
• Assist management with operational reporting, staffing needs, and performance feedback

Qualifications:

• Valid driver’s license with a clean driving record that meets company insurance requirements
• Ability to successfully pass a criminal background check
• Strong attention to detail and reliability in completing time-sensitive tasks
• Basic comfort using mobile technology for data entry and communication
• Ability to work independently while following established routes and procedures
• Supervisory experience preferred
• Ability to remain flexible and adapt to changing priorities and operational demands

Physical Requirements:

• Ability to lift, carry, and move up to 50 pounds (samples transported in coolers)
• Ability to sit for extended periods while driving
• Ability to frequently enter and exit a vehicle throughout the workday
• Ability to perform job duties in varying weather conditions

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