ROUTE SUPERVISOR

Amarillo; Amarillo, Northern (TX, KY); Hybrid; USD 26,000 - 36,000; Full time

Job summary

The City of Amarillo seeks a Route Supervisor for the Solid Waste Collection division to oversee 13-20 staff and route operations. This role involves scheduling, tracking, reporting, and enforcing Solid Waste Regulations, along with safety training and incident investigations.

Responsibilities include preparing reports, coordinating with the department head, and ensuring compliance across routes using digital systems. On-call availability is required for emergencies and coverage as needed.

Qualifications

• Requires a high school diploma or GED and two years of supervisory experience.
• Must hold a valid Texas CDL.

Responsibilities

• Supervise route operations and staff using scheduling software.
• Manage residential account charges and service changes.
• Maintain route records and safety training documentation.
• Prepare daily and incident reports and respond to public complaints.
• On-call for 24-hour emergency responses and cover for others as needed.

Skills

Supervisory experience

Scheduling software

Report writing

Safety training

Education

High school diploma or GED

Tools

Scheduling software platforms

Digital reporting tools

Job description

JOB TITLE: ROUTE SUPERVISOR JOB CLASS: MGT241, G08 DEPARTMENT: SOLID WASTE COLLECTION 1431 REPORTS TO: SOLID WASTE SERVICE COORDINATOR FLSA STATUS: NON - EXEMPT SALARY: $22.47 PER HOUR

SUMMARY: Under the direction of the Solid Waste Service Coordinator the Route Supervisor oversees 13 to 20 employees engaged in solid waste refuse collection. This role involves extensive use of software and programs for scheduling, tracking, and reporting purposes. Responsibilities include investigating complaints, conducting follow-up inspections, and assisting in enforcing the city’s Solid Waste Regulations. The Route Supervisor is also responsible for recordkeeping, conducting and documenting safety training, and investigating accidents and property damage claims.

ESSENTIAL RESPONSIBILITIES

• Perform general supervisory tasks of assigned personnel and collection routes, including schedules, assignments, and solid waste collection activities using advanced software tools.
• Manage solid waste account charges of residential customers, including adding, deleting, and prorating accounts.
• Set, remove, or move residential containers and coordinate with Public Works for new addresses on routes or discontinued solid waste services.
• Compile daily reports, take attendance, report absences, and fill out all types of forms used in the collection of solid waste and refuse.
• Maintain routes for addresses and pickup schedules for solid waste containers.
• Prepare reports, memos, and letters concerning solid waste service.
• Maintain good contact with the department head and provide feedback on operations through digital communication platforms.
• Continuously monitor crew operations via tracking software; ensure cleanliness of alleys and trash collection areas.
• Use software to track and report the operation, cleanliness, service maintenance, and repair needs of route equipment and containers.
• Investigate complaints received from the public and employees using digital systems; instruct crews and follow up as needed.
• Encourage compliance with solid waste regulations and file formal complaints digitally if necessary.
• Investigate and document incidents, accidents, and property damage.
• Conduct and document safety instructional meetings with personnel using digital tools.
• Must be able to be on call for 24 - hour emergency calls out and fill in for other supervisors as assigned.

MINIMUM REQUIREMENTS

• A high school diploma or its equivalent (GED) and two (2) years of experience in personnel supervision, computer operation, data entry, bookkeeping or related field is required.
• Must have a valid Texas Commercial Driver's License (CDL).

KNOWLEDGE, SKILLS, AND ABILITIES

• Proficient in the use of light, medium, and medium-large solid waste collection equipment, and trucks.
• Strong skills in composing reports and correspondence; excellent telephone and digital communication etiquette.
• Capable of scheduling, assigning, and overseeing Equipment Operators and Laborers using digital tools.
• Good physical condition with the ability to drive in all types of city traffic and weather conditions.
• Comfortable using various software applications for scheduling, tracking, and reporting.
• 24 - hour emergency callout availability; ability to integrate with other levels of personnel.

ADA PROFILE Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this Job, the employee is required to exert up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. The employee must also balance, stoop, crouch, climb, crawl, walk, stand, kneel, sit, hear, feel, finger, grasp, handle, reach, speak, see, and talk. Also requires the ability to make rational decisions and perform repetitive motions.

WORK ENVIRONMENT The employee’s work is conducted both indoors and outdoors in all types of weather conditions and in a dynamic environment that requires the employee to be sensitive to change and responsive to changing goals, priorities, and needs. This position is considered weather essential personnel.

The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law. The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at 806-378-4294.

The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law. The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at 806-378-4294.