Route Supervisor

HP Hood; Agawam (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

HP Hood in Massachusetts seeks a Distribution Supervisor to lead site drivers and the Distribution/Transportation team, coordinating road audits, training, and safety compliance. The role emphasizes safety program promotion and effective driver management.

You will manage incident reporting, route monitoring, and customer communications while supporting fleet needs and ensuring regulatory compliance.

Qualifications

• Excellent people skills required.
• Excellent written and verbal communication skills required.
• Proficiency with Microsoft Office & Outlook.

Responsibilities

• Lead HP Hood site drivers and the Distribution/Transportation Department.
• Provide new hire trainings with ride-along sessions.
• Conduct audits on the road and deliver trainings; promote safety programs and safe work habits.
• Assist with motor vehicle accident reports and injury investigations.
• Provide daily updates to customers and monitor route times.
• Investigate and resolve customer complaints; assist with fleet management and equipment repairs.
• Maintain DOT, HOS, and FMCSA compliance; back up driving routes when needed.

Skills

People skills

Communication

Microsoft Office

Education

CDL-A

Job description

Are you a self-driven person looking to advance your career as a high-impact player on a team? If so, we have an exciting challenge for you and your future!

Our culture is built on value commitments to innovation, quality, results, integrity, community, people, and collaboration that fosters a strong employee engagement, teamwork, safety and wellness. We offer a competitive benefits package that includes health, dental, vision, wellness programs, employee discounts, retirement plans, tuition reimbursement, ongoing development, advancement opportunities and more.

Founded in 1846, today HP Hood is one of the largest and most trusted food and beverage manufacturers in the United States. Our portfolio of national and super-regional brands and licensed products includes Hood, Heluva Good, Lactaid, Blue Diamond Almond Breeze, Planet Oat and more.

Job Summary

Under the direction of the Distribution Manager, will provide all aspects of leadership to HP Hood site drivers as well as the Distribution/Transportation Department by collaborating with drivers on the road conducting audits and training.

Essential Duties and Responsibilities

• Provide all aspects of leadership to HP Hood site drivers and the Distribution/Transportation Department.
• New Hire trainings to include at least two ride alongs a week.
• Minimum of 50% of work schedule will be on the road conducting audits and trainings.
• Assist the team in all aspects of promoting the company safety program, immediately identifying, and eliminating risks and driving safe work habits and behaviors.
• Assist Distribution Management on all motor vehicle accident reports and conduct injury reporting and investigations.
• Provide daily updates to internal and external customers on an as needed basis.
• Monitor route times
• Participate in investigations and assist to resolve customer complaints as needed.
• Assist in management of company fleet needs and equipment repairs.
• Maintain DOT, HOS, and FMCSA compliance.
• Function as a back-up to drive routes in the event of a driver call out.
• Other duties as assigned.

Education and Experience

• CDL-A required.
• Experience in route structuring, safety, and customer satisfaction
• Proven knowledge of DOT, FMCSA and HOS regulations and distribution safety management
• Prior experience in supervising commercial drivers preferred.

Skills and Competencies

• Excellent people skills required.
• Excellent written and verbal communication skills required.
• Microsoft Office & Outlook.

Other Information / Physical Requirements

Working Conditions

• Office environment
• On the road driving duties

Physical Demands: Position is primarily based in an office environment but is subject to the same physical demands of the drivers – please see the attached list of physical demands.

SQF Requirements/Responsibilities

• Support SQF by maintaining food safety and food quality through completing job tasks and maintaining the work area in a sanitary manner.
• Support biosecurity and GMP measures.
• Work with SQF site lead and HR to support SQF training efforts.
• Report food safety problems to personnel with authority to initiate action.
• Backup duties are covered by other distribution supervisor or the distribution Manager when not on site.

Site Specific Requirements

• Maintain SQF Documentation and prepare reports (if requested).
• Serves a backup for the Distribution Drivers and their SQF responsibilities.

LI-Onsite #LI-LG1

Exact compensation may vary based on skills, experience and location.

HP Hood is an Equal Opportunity Employer

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