Route Sales & Service Technician Level II

Certasitepro; High Ridge (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Level up training program

Referral bonuses starting at $1,000 per referral

Comprehensive medical plan options

401K plan with company match

Generous paid time off

Opportunities for overtime with incentives

Job summary

Certasitepro is seeking a Route Sales & Service Level II Technician in High Ridge, Missouri. The ideal candidate will have 1-3 years of experience in the fire life safety industry, focusing on fire extinguishers, emergency lights, and kitchen suppression systems. Responsibilities include performing inspections, repairs, and maintaining client relationships. Applicants should be comfortable with heights and possess a valid U.S. driver's license. The position offers comprehensive medical benefits, various perks, and opportunities for overtime.

Qualifications

• 1-3 years of route sales and service experience in the fire life safety industry required.
• Ability to calculate basic math including fractions, decimals, and percentages.
• Knowledge of basic computer functions and operating systems.

Responsibilities

• Perform inspection, testing, service, and repairs for fire extinguishers and emergency lights.
• Troubleshoot and repair kitchen hood suppression systems.
• Maintain vehicle and equipment in a clean and ordered state.

Skills

Route sales experience

Customer relationship management

Basic math skills

Basic computer skills

Education

Valid U.S. driver’s license

Job description

We are looking for a route sales & service level II technician who has a passion for the customer and life safety. The perfect candidate loves people, is sales oriented and can successfully perform inspection, installation, testing, service, and repair required on fire extinguishers, exit/emergency lights, and kitchen hood suppression systems. This includes confirming compliance with applicable life‑safety and fire‑safety requirements as mandated by standards and codes, manufacturers requirements, federal, state and local ordinances, customer requirements, and the expectations and requirements of the company. This is a fast paced and demanding role with high visibility within the company.

Company Perks

• Level up training program
• Referral bonuses starting at $1,000 per referral
• Comprehensive medical plan options, including dental and vision
• 401K plan with company match
• Generous paid time off, paid holidays, and paid parental leave
• Opportunities for overtime with incentives
• Company giveaways
• Opportunities for community service and charity involvement
• Work at a mission‑driven company, focused on people
• Continued growth and expansion into new markets and products and services

What You Will Be Doing

• Perform inspection, testing, service, and repairs for fire extinguishers, exit/emergency lights, and pre‑engineered suppression systems, such as six‑year maintenance, hydrotest, recharge, battery replacement, bulb replacement and other services and repairs mandated by Standards and codes, manufacturers requirements, federal, state and local ordinances, and procedures, customer requirements, and expectations and requirements of the company.
• Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems.
• Record and document all inspections, repairs, discrepancies, and recommendations either electronically or manually.
• Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow‑up, quotes, questions, or concerns.
• Maintain vehicle in clean and orderly fashion. Keep vehicle stocked with parts, equipment, and supplies necessary to perform the job.
• Maintain equipment and tools necessary to safely perform job.
• Evaluate customer site for additional equipment and services the customer may require.
• Work in compliance with the Company’s safety program.
• Discuss deficiencies noted with customer, explaining the problem and its resolution.
• There may be situations which require work on nights, weekends, and/or holidays. For some locations, these demands will be more frequent or required than others.
• Must be comfortable with heights, working on ladders or lifts, or in confined spaces.

Qualifications

• 1 – 3 years of route sales and service experience in the fire life safety industry with a concentration in extinguishers, e‑lights, and hood suppression systems.
• Must possess the ability to calculate basic math including fractions, decimals and percentages.
• Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software.
• Must currently have a valid U.S. driver’s license.

Ideal Qualities

• 3 – 5 years of route sales and service experience in the fire life safety industry with a concentration in extinguishers, e‑lights, and hood suppression systems.

Working Conditions & Physical Requirements

Overtime may be required, and the number of hours may vary based on work location. May be exposed to all kinds of work environments. Varying work environments from hot to cold temperatures and exposure to dust. Occasionally asked to travel overnight to a customer location. Must be able to successfully lift up to 50 pounds occasionally. Frequent lifting and carrying of toolboxes, equipment, parts, tools, equipment, cabling, and/or wiring. Frequent ladder climbing and checking, pulling wire, etc. Walking, stooping, bending, crouching, kneeling, and raising hands overhead. Driving is required and the amount of time driving may vary. Required to wear Personal Protective Equipment (PPE) for this position in accordance with safety standards.

Applicants Must Be Authorized to Work

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.