Route Sales & Service Technician Level II

CertaSite; Columbus (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Level-up training program

Education reimbursement

Referral bonuses

Comprehensive medical plan

401(k) plan with company match

Generous paid time off

Management opportunities

Incentives for overtime

Company giveaways

Community service opportunities

Mission-driven company

Growth into new markets

Job summary

A safety services company in Columbus, Ohio is seeking a route sales & service level II technician. This role involves performing inspections, testing, and repairs on fire extinguishers, exit/emergency lights, and kitchen suppression systems, ensuring compliance with safety standards. The ideal candidate will have 1-3 years of route sales experience within the fire life-safety industry and possess strong customer service skills. This position offers various perks, including training programs and comprehensive medical plans.

Qualifications

• 1-3 years experience in the fire life-safety industry.
• Ability to perform basic math calculations.
• Proficiency in Windows, Word, Android, and industry-specific devices.

Responsibilities

• Perform inspection and repairs on fire extinguishers and emergency lights.
• Troubleshoot and repair fire safety equipment.
• Maintain vehicle and equipment in good condition.

Skills

Route sales and service experience

Basic math skills

Proficiency with computer functions

Job description

Role Overview

We are looking for a route sales & service level II technician who has a passion for the customer and life safety. The ideal candidate loves people, is sales‑oriented, and can successfully perform inspection, installation, testing, service, and repair on fire extinguishers, exit/emergency lights, and kitchen hood suppression systems. This includes confirming compliance with applicable life‑safety and fire‑safety requirements as mandated by standards and codes, manufacturer requirements, federal, state and local ordinances, customer requirements, and the expectations and requirements of the company. This is a fast‑paced, demanding role with high visibility within the organization.

Company Perks

• Level‑up training program
• Education & certification reimbursement program
• Referral bonuses starting at $1,000 per referral
• Comprehensive medical plan options, including dental and vision
• 401(k) plan with company match
• Generous paid time off, paid holidays, and paid parental leave
• Management opportunities
• Opportunities for overtime with incentives
• Company giveaways
• Opportunities for community service and charity involvement
• Work at a mission‑driven company focused on people
• Continued growth and expansion into new markets, products, and services

What You Will Be Doing

• Perform inspection, testing, service, and repairs on fire extinguishers, exit/emergency lights, and pre‑engineered suppression systems, ensuring compliance with standards, codes, manufacturer requirements, and local ordinances.
• Troubleshoot and repair fire extinguishers, exit/emergency lights, and kitchen hood suppression systems.
• Record and document all inspections, repairs, discrepancies, and recommendations electronically or manually.
• Maintain a positive customer relationship and communicate information to appropriate personnel for follow‑up, quotes, questions, or concerns.
• Maintain the vehicle in a clean, orderly fashion and keep it stocked with necessary parts, equipment, and supplies.
• Maintain all equipment and tools required for safe job execution.
• Evaluate customer sites for additional equipment and services that may be required.
• Work in compliance with the company’s safety program.
• Explain deficiencies and resolutions to customers.
• Be prepared for work at nights, weekends, or holidays when required.
• Be comfortable working at heights, on ladders or lifts, or in confined spaces.

Qualifications

• 1‑3 years of route sales and service experience in the fire life‑safety industry, focusing on extinguishers, e‑lights, and hood suppression systems.
• Ability to perform basic math calculations, including fractions, decimals, and percentages.
• Proficiency with basic computer functions, operating systems, and applications such as Windows, Word, Apple iOS, Android, Outlook, and industry‑specific devices and software.
• Valid U.S. driver’s license.

Ideal Qualities

• 3‑5 years of route sales and service experience in the fire life‑safety industry, with a concentration in extinguishers, e‑lights, and hood suppression systems.

Working Conditions & Physical Requirements

Overtime may be required; hours may vary based on location. The work environment can range from hot to cold temperatures and may involve dust exposure. You may need to travel overnight to customer locations. You must be able to lift up to 50 pounds occasionally and frequently carry toolboxes, equipment, parts, tools, cabling, and wiring. The role involves ladder climbing, checking, pulling wire, walking, stooping, bending, crouching, kneeling, and reaching overhead. Driving is required; time spent driving may vary. Personal Protective Equipment (PPE) must be worn in accordance with safety standards.

Equal Employment Opportunity

Equal Employment Opportunity / M/F/Disability/Protected Veteran Status

Visa Status

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.