Route Sales Pro (Relief Driver) — Customer Growth

Alsco Inc.; Anchorage (AK); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401K

Life Insurance

Disability Insurance

Vacation

Sick Time

Holidays

Direct Deposit

Diversity & Inclusion

Job summary

Alsco Inc. in Anchorage, AK is hiring a Route Relief/Utility RSR to support the Service Department by covering routes, delivering textiles, and providing excellent customer service to our diverse client base.

You will upsell lines, assist on holidays, renewals, audits and maintain route paperwork, while adhering to safety and company policies. The role requires strong communication and time-management skills.

Qualifications

• Have and maintain a valid Driver's License, CDL when applicable and be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
• Demonstrate excellent skills in the operation of vehicles and verifiable minimum one year experience of safe and successful driving.
• Demonstrate excellent skills in customer service and route sales.
• Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player.
• Recognize colors, sizes and types of product and count, add and subtract accurately.

Responsibilities

• Perform all responsibilities of a Route Sales Representative and related tasks.
• Learn and support all routes. Run routes as needed for holidays, vacations or other vacancies.
• When not on a route, assist in rush deliveries, renewals, audits, training and any other tasks assigned by supervision.
• Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
• Actively participate in promotions and contests, training and audits.
• Follow company policies/procedures regarding new customers, managing customer needs and all aspects of service.
• Ensure customer loyalty and outstanding customer service. Build relationships, communicate openly, educate customers and proactively resolve concerns in cooperation with supervision.
• Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
• Handle and process customer payments. Keep route paperwork current.
• Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.
• Monitor and report competitive activity. Keep service agreements current and renewed.
• Return from route and off load soiled textiles in the receiving area of facility.
• Accurately prepare route paperwork and follow check-in procedures.
• Follow written and verbal instructions and perform other tasks as directed by supervision.

Skills

Customer service

English fluency

Time management

Team player

Education

High School diploma

Job description

Alsco Inc. in Anchorage, AK is hiring a Route Relief/Utility RSR to support the Service Department by covering routes, delivering textiles, and providing excellent customer service to our diverse client base.

You will upsell lines, assist on holidays, renewals, audits and maintain route paperwork, while adhering to safety and company policies. The role requires strong communication and time-management skills.