Route Relief Driver: Customer-Driven Delivery Pro

Alsco Uniforms; Spokane (WA); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

401K Plan with Company Match

Medical, Dental, Vision, FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Choice of Global Cash Card or Direct |

Career Advancement

Learning & Development Opportunities

Inclusive and Diverse Team Environment

Résumé du poste

Alsco Uniforms is seeking a Route Relief/Utility RSR to support the Service Department by covering routes, performing service tasks, and up-selling across lines of service. Reports to the District Manager and contributes to delivering excellent customer service and building relationships.

Duties include learning routes, assisting on rush deliveries, processing payments, maintaining route paperwork, and ensuring timely, accurate textile deliveries while staying compliant with safety policies.

Qualifications

• Have and maintain a valid Drivers License, CDL when applicable and be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
• Demonstrate excellent skills in the operation of vehicles and verifiable minimum one year experience of safe and successful driving.
• Demonstrate excellent skills in customer service and route sales.
• Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player.
• Recognize colors, sizes and types of product and count, add and subtract accurately.

Responsabilités

• Perform all responsibilities of a Route Sales Representative and related tasks.
• Learn and support all routes. Run routes as needed for holidays, vacations or other vacancies.
• When not on a route, assist in rush deliveries, renewals, audits, training and any other tasks assigned by supervision.
• Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
• Actively participate in promotions and contests, training and audits.
• Follow company policies/procedures regarding new customers, managing customer needs and all aspects of service.
• Ensure customer loyalty and outstanding customer service. Build relationships, communicate openly, educate customers and proactively resolve concerns in cooperation with supervision.
• Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
• Handle and process customer payments. Keep route paperwork current.
• Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.
• Monitor and report competitive activity. Keep service agreements current and renewed.
• Return from route and off load soiled textiles in the receiving area of facility.
• Accurately prepare route paperwork and follow check-in procedures.
• Follow written and verbal instructions and perform other tasks as directed by supervision.
• Support other service personnel as required by supervision.

Connaissances

Valid Driver's License

CDL when applicable

Customer Service

Route Sales

English Communication

Time Management

Team Player

Color/Size Recognition

Formation

High School Diploma or Equivalent

Description du poste

Alsco Uniforms is seeking a Route Relief/Utility RSR to support the Service Department by covering routes, performing service tasks, and up-selling across lines of service. Reports to the District Manager and contributes to delivering excellent customer service and building relationships.

Duties include learning routes, assisting on rush deliveries, processing payments, maintaining route paperwork, and ensuring timely, accurate textile deliveries while staying compliant with safety policies.