Route Planning & Scheduling Specialist

Rentokil Pest Control Ltd.; Georgia; On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health benefits start day 1

401(k) company match

Paid vacation & sick days

Company-paid holidays

Job summary

Rentokil North America, Inc. is seeking a Dispatcher/Scheduling Specialist to optimize daily and weekly route plans for multiple Georgia branches. You’ll analyze work orders, manage territory data, and ensure accurate addresses and customer information for efficient service delivery.

In this full-time role, you’ll report metrics to the Service Planning Supervisor and Branch Managers, while collaborating with technicians and frontline teams to maintain smooth operations and high service levels.

Qualifications

• Advanced knowledge of Routing and Scheduling software systems.
• Advanced knowledge of the company’s branch service department as it relates to resources, territory structure, advanced planning of recurring services and schedule availability for unplanned demand.
• Verbal and written communication skills, including public speaking.
• Analytical skills and attention to detail.
• Advanced skills with MS Office Applications (Word, Excel, Outlook, PowerPoint).
• Ability to read, analyze, and interpret general business documents, maintenance instructions, procedural manuals and/or government regulations.

Responsibilities

• Creates route plans using work order data and route analysis software.
• Communicates routes within assigned territory to service personnel.
• Summarizes and reviews plans daily with the Service Planning Supervisor.
• Creates summary reports daily and provides to supervisor.
• Performs other duties as assigned.

Skills

Routing software

Scheduling software

MS Office

Data analysis

Verbal and written communication

Public speaking

Attention to detail

Education

High school diploma or GED

Tools

Route analysis software

Texting software

CRM systems

Job description

Rentokil North America, Inc. is seeking a Dispatcher/Scheduling Specialist to optimize daily and weekly route plans for multiple Georgia branches. You’ll analyze work orders, manage territory data, and ensure accurate addresses and customer information for efficient service delivery.

In this full-time role, you’ll report metrics to the Service Planning Supervisor and Branch Managers, while collaborating with technicians and frontline teams to maintain smooth operations and high service levels.