Route Operations Leader — Safety, Growth & Service

Clean Harbors; Fargo (ND); Presencial; USD 65 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

401K with company match

Employee stock purchase plan

Tuition reimbursement

Growth opportunities

Company paid training

Resumo da oferta

Safety-Kleen is seeking a Driver Operations Manager to lead daily route execution, motivate a team, and ensure top-notch customer satisfaction while maintaining strict DOT, EPA, and company safety standards. The role involves training drivers, managing service requests, and meeting customer needs with a focus on growth and compliance.

As a subsidiary of Clean Harbors, Safety-Kleen offers benefits, training, and opportunities for advancement.

Qualificações

• Leadership experience.
• Three years of route or logistics experience.
• Intermediate computer skills.
• Excellent customer service skills.
• Excellent organization and attention to detail.
• Perform physical functions per job requirements.
• Successfully complete a background check, drug test, and physical, by position.

Responsabilidades

• Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner.
• Train, develop, and manage sales and service route drivers.
• Manage flow of service requests to ensure customers are serviced in a timely and efficient manner.
• Conduct End-of-day Check-In / Morning Check-Out process with drivers to ensure daily expectations are met and employees are prepared for the day.
• Fulfill duties of route driver when s/he is absent.
• Provide field coaching and sales training to route drivers.
• Meet with customers periodically to discuss needs.
• Increase sales portfolio by identifying opportunities.
• Schedule services to prevent and resolve route issues and complaints.
• Ensure completion and organization of all mandated paperwork and files.
• Follow all local, state (provincial) and federal compliance regulations and rules.
• Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements.
• Safely observe all corporate operating guidelines and procedures.
• Observe all company environmental health and safety operating guidelines.
• Perform other duties as assigned.

Conhecimentos

Leadership experience

Route/logistics experience

Computer skills

Customer service

Attention to detail

Background check/physical

Descrição da oferta de emprego

Safety-Kleen is seeking a Driver Operations Manager to lead daily route execution, motivate a team, and ensure top-notch customer satisfaction while maintaining strict DOT, EPA, and company safety standards. The role involves training drivers, managing service requests, and meeting customer needs with a focus on growth and compliance.

As a subsidiary of Clean Harbors, Safety-Kleen offers benefits, training, and opportunities for advancement.