Route Dispatcher: Real-Time Coordination & Customer Support

Ecowaste Solutions; Victoria (TX, NV); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health plans incl. HSA

Dental and vision

Life insurance

Retirement plan with company match

Paid time off

LifeMart employee discounts

Job summary

Ecowaste Solutions in Nevada, TX is seeking a Dispatcher to coordinate route sequencing, update drivers in real time, and serve as the first point of contact for customers and team members.

The role requires high school diploma or equivalent, dispatch experience preferred, and knowledge of DOT rules. It offers a Monday–Friday schedule with potential extended hours based on business needs and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent.
• Dispatch experience preferred; motivated candidates without direct experience are encouraged to apply.
• Knowledge of DOT rules and regulations required.
• Ability to balance multiple tasks while positively motivating, coaching, and communicating clear instructions to others.

Responsibilities

• Sequence and dispatch routes to keep drivers on schedule.
• Communicate route changes to drivers in real time.
• Check drivers in and out to support a positive start and route completion.
• Answer phones and greet incoming employees.
• Answer customer calls and provide first level service.
• Provide administrative support for special projects and other tasks as assigned.
• Work with the team to ensure accurate information and superior customer service.
• Communicate clearly with team members in person and by phone.

Skills

Dispatch experience

DOT rules knowledge

Customer service

Multitasking and communication

Education

High school diploma or equivalent

Job description

Ecowaste Solutions in Nevada, TX is seeking a Dispatcher to coordinate route sequencing, update drivers in real time, and serve as the first point of contact for customers and team members.

The role requires high school diploma or equivalent, dispatch experience preferred, and knowledge of DOT rules. It offers a Monday–Friday schedule with potential extended hours based on business needs and a comprehensive benefits package.