Dynamic Dispatcher: Route Coordination & Real-Time Updates

Ecowaste Solutions; Springfield (MO); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Health plans

Dental and vision

Company-paid life insurance

Retirement plan with company match up 

Paid time off

Job summary

Ecowaste Solutions is seeking a Dispatcher to keep routes on schedule by sequencing dispatches, informing drivers of changes, and serving as the first point of contact for customers and team members.

This full-time clerical role in Springfield, MO requires a high school diploma, familiarity with DOT rules, and the ability to multitask in a fast-paced environment. Prior dispatch experience is preferred, but motivated newcomers are encouraged to apply.

Qualifications

• High school diploma or equivalent.
• Dispatch experience preferred; motivated candidates without direct experience are encouraged to apply.
• Knowledge of DOT rules and regulations required.
• Ability to balance multiple tasks while positively motivating, coaching, and communicating clear instructions to others.

Responsibilities

• Sequences and dispatches routes to keep drivers on schedule.
• Communicates route changes to drivers in real time.
• Checks drivers in and out to support a positive start and route completion.
• Answers phones and greets incoming employees.
• Answers customer calls and provides first level service.
• Provides administrative support for special projects and other tasks as assigned.
• Works with the team to ensure accurate information and superior customer service.
• Communicates clearly with team members in person and by phone.
• This position works Monday through Friday, with start times between 9:00 AM and 7:00 PM; additional hours may be needed based on business needs.

Skills

Dispatch experience

Communication

Team coordination

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

Ecowaste Solutions is seeking a Dispatcher to keep routes on schedule by sequencing dispatches, informing drivers of changes, and serving as the first point of contact for customers and team members.

This full-time clerical role in Springfield, MO requires a high school diploma, familiarity with DOT rules, and the ability to multitask in a fast-paced environment. Prior dispatch experience is preferred, but motivated newcomers are encouraged to apply.