Route Development Manager USA - Newark, NJ

VetJobs; Newark (NJ); On-site; USD 120,000 - 160,000; Full time

Job summary

DHL Global Forwarding, Newark, is seeking a Route Development Manager to drive profitable growth in the US SME segment and define ocean freight product priorities across routes and territories. You will bridge commercial teams with operations and lead trade initiatives with a strong emphasis on pricing strategy and customer satisfaction.

The role requires a business degree and 5–10 years of related experience, excellent communication, and cross-cultural teamwork.

Qualifications

• Bachelor's degree in business or related field.
• 5–10 years of related experience in ocean freight or logistics.
• Strong knowledge of ocean freight product and pricing.
• Excellent written and verbal communication skills.
• Well-developed interpersonal and negotiation abilities.
• Fluent in English; additional languages a plus.

Responsibilities

• Drive profitable growth from new and existing customers with a focus on the SME segment.
• Sponsor selected accounts nationally to facilitate escalations, pricing decisions, and customer satisfaction.
• Define Ocean Freight product priorities and related business plan for routes and US territory.
• Evaluate and propose product-related services to catalyze growth.
• Organize bilateral trade summits and support in-country sales planning and execution.
• Collaborate with trade analytics and market intelligence to support sales growth.
• Serve as a bridge between commercial teams/customers and Ocean Freight product team and operations.

Skills

Ocean freight knowledge

Sales experience

Communication skills

Interpersonal skills

Cross-cultural competence

Planning & organizing

Continuous improvement

Microsoft Office

English fluency

Education

Bachelor's degree in business

Tools

Word

Excel

PowerPoint

Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

DHL Global Forwarding (“DGF”) manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries.

Responsibilities

• Drive profitable growth from new and existing customers with specific focus on the SME segment.
• Sponsor selected accounts at a national level to facilitate commercial escalations, pricing decisions that foster growth and improve overall customer satisfaction
• Define Ocean Freight product priorities (volume/price/campaigns) and related business plan for assigned routes and US territory in alignment with the company strategy.
• Evaluate, propose and execute product-related services which would act as a catalyst for growth.
• Organize bi-lateral trade summits with targeted overseas countries and support in country sales visit planning and execution.
• Work with trade analytics and relevant market intelligence material to support our sales organization and drive the growth effort in alignment with the company strategy.
• The position requires a person who possesses commercial skills, deep knowledge of the US Ocean Freight market and assigned trade lane markets, and who is committed to growth targets. The Route Development Manager plays a key role as a "bridge" between the commercial team and/or customers and the Ocean Freight (product team and station operations).

Additional Qualifications / Responsibilities

• Skills / Requirements:
• Bachelor's degree in a business discipline and 5-10 years of related experience.
• Strong ocean freight product and pricing knowledge.
• Thorough understanding of the sales process and business development strategy.
• Excellent written and verbal communication skills.
• Well-developed interpersonal skills including conflict management and negotiation.
• Cross-cultural competence and cultural sensitivity.
• Self-starter with excellent planning and organizing skills who is willing to share knowledge and expertise.
• Understanding of continuous improvement methodologies.
• Knowledge of Word, Excel, and Power Point
• Fluent in English; knowledge of other languages is a definite plus.

Pay Range $120,093.75 - $160,125.00+ (Based on Experience)

Minimum Education Required

Bachelors

City*

Newark

State*

New Jersey

Job_Category

Management

Job Code

Operations_ Specialist

Affiliate Sponsor

DHL

Salary Range

>$100,000