Route Development Manager USA – Transpacific India Sub-Continent

DHL Global Forwarding; New York (NY); On-site; USD 142,000 - 189,000; Full time

Benefits offered by this job

Competitive base salary

401(k) Match

Stock Purchase Plan

Medical coverage

Vision coverage

Dental coverage

Paid time off

Job summary

DHL Global Forwarding is seeking an Route Development Manager USA – Transpacific India Sub-Continent to drive profitable growth for ocean freight products and pricing across key SME accounts. The role bridges commercial teams and operations, requiring strong market knowledge and cross-cultural collaboration.

Responsibilities include defining product priorities, executing growth plans, and coordinating trade events, supported by market analytics and a strategic US-wide perspective.

Qualifications

• Bachelor's degree in a business discipline; 5–10 years of related experience.
• Strong ocean freight product and pricing knowledge.
• Thorough understanding of the sales process and business development strategy.
• Excellent written and verbal communication skills.
• Well-developed interpersonal skills including conflict management and negotiation.
• Cross-cultural competence and cultural sensitivity.
• Self-starter with excellent planning and organizing skills.
• Understanding of continuous improvement methodologies.
• Fluent in English; knowledge of other languages is a plus.

Responsibilities

• Drive profitable growth from new and existing customers with a focus on SME segment.
• Sponsor selected accounts at a national level to facilitate commercial escalations, pricing decisions that foster growth and satisfaction.
• Define Ocean Freight product priorities and related business plan for routes and US territory.
• Evaluate, propose and execute product-related services to catalyze growth.
• Organize bi-lateral trade summits with overseas countries and support sales visit planning.
• Work with trade analytics and market intelligence to support the sales organization and growth.

Skills

Ocean freight knowledge

Sales process understanding

Communication skills

Interpersonal skills

Cross-cultural competence

Self-starter

Continuous improvement

MS Word

MS Excel

PowerPoint

English fluency

Education

Bachelor's degree in business

Tools

MS Word

MS Excel

PowerPoint

Job description

Job Title: Route Development Manager USA – Transpacific India Sub-Continent

Job Location: NYC, CHI, ATL, HOU, MIA (other locations can be evaluated)

DHL Global Forwarding (“DGF”) manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries.

As the Ocean Route Development Manager TPEB-ISC your responsibilities will be to:

• Drive profitable growth from new and existing customers with specific focus on the SME segment.
• Sponsor selected accounts at a national level to facilitate commercial escalations, pricing decisions that foster growth and improve overall customer satisfaction
• Define Ocean Freight product priorities (volume/price/campaigns) and related business plan for assigned routes and US territory in alignment with the company strategy.
• Evaluate, propose and execute product-related services which would act as a catalyst for growth.
• Organize bi-lateral trade summits with targeted overseas countries and support in country sales visit planning and execution.
• Work with trade analytics and relevant market intelligence material to support our sales organization and drive the growth effort in alignment with the company strategy.

The position requires a person who possesses commercial skills, deep knowledge of the US Ocean Freight market and assigned trade lane markets, and who is committed to growth targets. The Route Development Manager plays a key role as a "bridge" between the commercial team and/or customers and the Ocean Freight (product team and station operations).

Skills / Requirements

• Bachelor's degree in a business discipline and 5-10 years of related experience.
• Strong ocean freight product and pricing knowledge.
• Thorough understanding of the sales process and business development strategy.
• Excellent written and verbal communication skills.
• Well-developed interpersonal skills including conflict management and negotiation.
• Cross-cultural competence and cultural sensitivity.
• Self-starter with excellent planning and organizing skills who is willing to share knowledge and expertise.
• Understanding of continuous improvement methodologies.
• Knowledge of Word, Excel, and Power Point
• Fluent in English; knowledge of other languages is a definite plus.

Pay Range $141,831.00 - $189,108.00+ (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.