Rotational Development Program

Flexport; New York (NY); On-site; USD 70,000 - 95,000; Full time

Job summary

Flexport’s Rotational Development Program in New York City offers an 18-month track blending live, revenue-generating work with AI and low-code certifications. Participants rotate across three six-month assignments spanning gateway operations, customs, and sales/account management.

Graduates leave with practical global-trade fluency and hands-on tech experience, plus a path into roles such as automation engineering, consulting, or client-facing ops and sales tracks.

Qualifications

• Willingness to learn across three rotations.
• Strong communication and collaboration skills.
• Ability to work with minimal supervision in a fast-paced program.

Responsibilities

• Rotate across three functions (Gateway Ops, Customs, Sales/Account Management) over six months each.
• Contribute to live, revenue-generating work while completing AI and low-code certifications.
• Present capstone work and drive tooling or process improvements in your rotation.

Skills

Curiosity about AI

Self-motivation

Communication

Tools

SQL

Workflow automation

Lean process improvement

Job description

Rotational Development Program
New York City, New York, United States

Build the operational and technical skill set that runs global trade

At Flexport, we believe global trade can move the human race forward. We're shaping the future of a $10T industry with technology and people who understand it end to end. The Rotational Development Program (RDP) exists because that combination — real supply chain fluency plus the ability to build and automate — doesn't exist at scale in the market today. So we're building it ourselves.

This is an 18-month program, not a rotation for rotation's sake. Every assignment is live, revenue-generating work. Every participant leaves with a certification in AI and low-code tooling running alongside their operational and commercial training. And every graduate places into a role with real scope: primarily Account Management, with paths into Automation Engineering, Forward Deployed Engineering/Consulting, Sales Engineering, or a traditional Ops/Sales/Customs track.

What you'll do

You'll rotate through three functions, six months each, with AI/low-code curriculum running continuously across all three:

• Gateway Ops (Air or Ocean). Own the shipment lifecycle. Execute bookings, manage exceptions, and hold data integrity to Flexport's standard. Build your first automation and reporting skills through structured coursework running in parallel.


• Customs. Become a global trade expert by navigating the complex world of customs regulations to ensure goods comply with international laws. Simultaneously, move into applied technical work: SQL, workflow automation, Lean process improvement, etc.


• Sales / Account Management. Take on go-to-market work and build client-facing skills, operating with more independence. Your capstone: identify a real business problem in the function you're sitting in and build the tooling or process fix that solves it. You'll present it to leadership at graduation.

Throughout the program, you'll get:

• A day-to-day manager in your current rotation and a Rotation Program Manager tracking your development, with mid-point and end-of-rotation evaluations at every stage.


• Certifications in AI/low-code tooling, from foundational bootcamp through applied builds to a capstone project.


• Bi-weekly cohort touchpoints and a standing alumni mentor community.


• Increased earning potential as you clear program benchmarks

This role is for you if you

• Are on track to graduate, or recently graduated, and want to build a career at the intersection of supply chain operations and technology — not just run one or the other.


• Are genuinely curious about AI and low-code tooling and want to build real fluency, not just check a resume box.


• Can operate with minimal supervision, prioritize a high volume of work, and communicate clearly under pressure.


• Want real ownership fast? This program hands you live client and business work from the very beginning — it is not a shadowing or classroom based program.


• Have a \"compliance-first\" mindset. We operate in a heavily regulated industry, and that matters in every rotation.