Rotating Relationship Banker

Community Bank, N.A.; Village of Potsdam (NY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401K

Job summary

Community Financial System, Inc. (CFSI) is seeking a Relationship Banking Representative for Community Bank, N.A. The role blends teller tasks with advisory conversations to deliver a consistent, customer-first banking experience in a multi-branch region.

You will educate customers on digital tools, guide routine transactions, open and close accounts, and coordinate with partners to resolve issues while maintaining security and regulatory compliance.

Qualifications

• High School Diploma or GED required.
• Strong interpersonal and communication skills.
• Willingness to train and travel for initial program.
• Reliable transportation and flexible hours.

Responsibilities

• Deliver a welcoming, professional customer experience in-branch.
• Open new accounts, process transactions, and handle routine inquiries.
• Educate customers on products, services, and digital tools.
• Resolve customer issues by coordinating with internal teams.
• Promote banking solutions with a consultative, needs-based approach.
• Support branch operations and assist other branches as needed.

Skills

Interpersonal skills

Active listening

Communication

Attention to detail

Customer engagement

Problem solving

Digital banking tools

Team collaboration

Education

High School Diploma or GED

Tools

Microsoft Office

Banking systems

Digital banking platforms

Job description

Community Financial System, Inc. (CFSI) is seeking a Relationship Banking Representative for Community Bank, N.A. The role blends teller tasks with advisory conversations to deliver a consistent, customer-first banking experience in a multi-branch region.

You will educate customers on digital tools, guide routine transactions, open and close accounts, and coordinate with partners to resolve issues while maintaining security and regulatory compliance.