Indoor Ropes Course Attendant

WonderWorks Attraction; Panama City Beach (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

WonderWorks Panama City Beach is seeking energetic Ropes Course Attendants to greet guests and guide them through our multi-level ropes course. You will reinforce safety protocols, fit harnesses, and ensure participants meet height and weight requirements.

Join a team that combines education and entertainment in an indoor amusement setting. The role requires physical stamina and excellent customer service, with opportunities across full-time, part-time, and seasonal shifts.

Qualifications

• Stand, walk, climb, balance, and lift up to 100 pounds.
• Excellent communication and customer service skills.
• Observational and risk-management abilities for safe practices.
• Able to work nights, weekends, holidays, and varying weather.
• Experience on high ropes/zipline or themed entertainment preferred.

Responsibilities

• Greet guests and verify entry to the ropes course.
• Instruct and supervise guests using safety SOPs.
• Ensure guests meet height/weight/clothing requirements.
• Fit harnesses per training and manufacturer guidelines.
• Maintain course safety through standing, walking and climbing.
• Fulfill other duties as assigned.

Skills

Customer service

Communication

Observation

Risk management

Shift flexibility

Physical fitness

Job description

Do you have a knack for creating wonder and sparking imaginations? Flip everything you know about work upside-down! WonderWorks is looking for dynamic people to join our team. WonderWorks is an indoor amusement park that combines education and entertainment with more than 100 hands-on exhibits that challenge the mind and spark the imagination.

WonderWorks Panama City Beach is looking for Ropes Course Attendants to join our team! Our friendly Ropes Course Attendants help guests climb to new heights and conquer their fears on our multi-level ropes course! Ropes Course Attendants harness our guests, relay important safety information, and then get the guests started on their WONDERful adventure upwards!

Responsibilities:

• Greet and welcome all guests that enter the ropes course area
• Instruct, lead and supervise guests safely through the ropes course by following standard operating procedures
• Follow standard operating procedures and ensure that guests meet all height, weight, and clothing requirements
• Properly fit harnesses adhering to WonderWorks' training and course manufacturer's requirements
• Prolong standing, walking, balancing, stooping and climbing to various areas of the attraction
• Perform other duties as assigned

Qualifications:

• Ability to stand, walk, climb, balance, and lift and/or move up to 100 pounds
• Excellent communication skills and customer service skills
• Observational skills and operational risk management skills to ensure safe practices and recognize guest needs
• Ability to work any shift including nights, weekends, holidays, and weather conditions required
• Previous high ropes course, zipline, or climbing experience and themed entertainment experience is preferred

Job Types: Full-time, Part-time, Seasonal

WonderWorks is an Equal Opportunity Employer. Candidates are subject to background checks.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.