Rooms Quality Control - Muckleshoot Tribal Members Only

Muckleshoot-Casino-Resort-; Auburn (WA); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Medical & dental coverage

Free meals

Life insurance

FSA options

Retirement plans

Job summary

Muckleshoot Casino Resort in Auburn, WA, is seeking a Rooms Quality Control role for Tribal Members only. The position is full-time and on-site, paying $23.22 per hour, with full benefits and opportunities for bonuses.

The successful candidate will manage daily housekeeping inspections, ensure top-quality room cleanliness, and assist in staff training and coordination with other departments. Two years of housekeeping experience and at least one year in supervision are required, along with

Qualifications

• Two years' prior hotel housekeeping experience including knowledge of cleaning procedures, practices, and handling of chemicals.
• One year in a supervisory role of a multi-person team; preferably on a housekeeping team.
• One year of experience in hospitality or guest services.

Responsibilities

• Exemplifies MCR’s values and sets a great example by always demonstrating excellent guest service and professionalism.
• Perform open and closing procedures for the housekeeping department in the absence of the Executive Housekeeper.
• Manage and inspect daily cleaning of the guest rooms and public spaces to ensure quality standards are met and optimum service is provided to hotel guests.
• Conduct thorough inspections of guest rooms to ensure they are properly cleaned, organized, and maintained according to the hotel's standards including cleanliness, arrangement of furniture, functioning appliances, and amenities.
• Prepare regular reports for management regarding the cleanliness and maintenance of rooms.
• Verify that all amenities, such as towels, linens, toiletries, and other supplies, are adequately stocked in each room.

Job description

Rooms Quality Control - Muckleshoot Tribal Members Only

Job Category: Hotel Operations

Requisition Number: ROOMS003192

• Full-Time
• On-site
• Rate : $23.22 USD per hour

Locations

Muckleshoot Casino Resort
2402 Auburn Way S
Auburn, WA 98002, USA

Description

WHATS IN IT FOR YOU

• Competitive salary of $23.22/hr. with discretionary performance bonuses 2x a year!
• Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents.
• Complimentary meals and covered team member parking.
• Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage.
• Flexible Spending Account options for health care expenses.
• Variety of additional voluntary benefits and retirement plans.

WHAT YOU’LL DO

• Exemplifies MCR’s values and sets a great example by always demonstrating excellent guest service and professionalism.
• Perform open and closing procedures for the housekeeping department in the absence of the Executive Housekeeper.
• Manage and inspect daily cleaning of the guest rooms and public spaces to ensure quality standards are met and optimum service is provided to hotel guests.
• Conduct thorough inspections of guest rooms to ensure they are properly cleaned, organized, and maintained according to the hotel's standards including but not limited to cleanliness, proper arrangement of furniture, functioning appliances, and amenities.
• Prepare regular reports for management regarding the cleanliness and maintenance of rooms.
• Verify that all amenities, such as towels, linens, toiletries, and other supplies, are adequately stocked in each room.
• Assess the quality and condition of these items to ensure they meet the hotel's standards.
• Partner with management to respond to guest complaints or concerns related to the cleanliness or condition of their rooms.
• Assist in training new housekeeping staff members on cleaning techniques, standards, and proceduretheir rooms' cleanliness or conditions.
• Provide guidance and supervision to ensure consistent quality across all rooms.
• Collaborate with the housekeeping department, front desk staff, and other relevant departments to ensure efficient communication and coordination.
• Relay important information regarding room status, maintenance needs, and guest requests.
• Smile and engage Guests and Team Members with a positive professional demeanor.
• Perform other duties as assigned.

WHAT YOU’LL BRING

• 2 (Two) years prior hotel housekeeping experience including knowledge of cleaning procedures, practices, and handling of chemicals.
• 1 (One) year in a supervisory role of a multi-person team; preferably on a housekeeping team.
• 1 (One) year of experience in hospitality or guest services.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.