Rooms Manager

Valor Hospitality Partners, LLC; Starkville (MS); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Daily Pay

Team member hotel discount

Uniforms provided

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage discounts

Tuition reimbursement

Job summary

Valor Hospitality Partners, LLC is seeking a Rooms Manager for Hilton Garden Inn Starkville, MS. The role leads Guest Services, Housekeeping and Engineering to deliver exceptional guest experiences and financial results.

You will set department goals, supervise staffing, and ensure policies are followed while maintaining guest satisfaction and brand standards. Minimum 2 years in a related or management role is expected.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, Marketing or Economics preferred.
• At least 2 years in related or management position.
• Strong analytical, negotiation and sales skills specific to the hotel industry.
• Excellent oral, written and presentation skills reflecting Valor Foundation standards.

Responsibilities

• Set hotel goals (qualitative and quantitative) and develop business/financial plans for Guest Services, Housekeeping and Engineering.
• Monitor performance and act to ensure results align with the plan.
• Forecasting and revenue control to maintain occupancy and profitability.
• Develop associates through performance reviews, cross-training and development planning.
• Maintain guest relations and brand standards while ensuring policies are followed.
• Recruit, select and develop Department Leaders to optimize guest satisfaction and owner value.
• Engage with community events to build a positive local reputation for the hotel.

Skills

Leadership

Communication

Budgeting

Forecasting

Negotiation

Staff development

Time management

Operations management

Education

Bachelor's degree in Hospitality Management / Business Administration / Marketing / Economics

Job description

Rooms ManagerWe use cookies to make the safest and most effective website possible.# Careers## Rooms ManagerApply: Hilton Garden Inn Starkville, Mississippi: Posted Today: JR109178# **COMPANY OVERVIEW**At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.**POSITION PROFILE**The Director of Rooms purpose is to direct Guest Services, Housekeeping and Engineering phases of hotel daily operations, providing a superior service and product to the hotel’s guests. Ensuring a positive and safe environment for all associates as stated in the Valor Foundation document. Fiscal responsibility encompasses managing the day-to-day labor and direct expenses ensuring the hotel meets financial expectations to ownership.**ESSENTIAL RESPONSIBILTIES*** Adhere to all the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all which go to make up the essential functions.* Responsible for setting hotel goals, both qualitative and quantitative. Develop business and financial plans for hotel for operating departments including Guest Services, Housekeeping, and Engineering. Monitor hotel performance per plan. Devise and implement actions to ensure hotel’s performance to plan.* Ensure the hotel is not placed in a position of liability by acts of negligence or poor management decisions.* Develop associates for career advancement using Performance Review Systems, Cross Training, and Development Planning.* Ensure all expense control systems are in place with close monitoring of all department expenses including revenue to payroll ratio. Ensure appropriate forecasting systems are utilized.* Ensure all Hotel Policies & Procedures are adhered to and ensure all hotel associates are accountable for compliance of these Policies & Procedures.* Maintain exceptional guest relations by creating a quality environment through staffing, programming, service operations, and maintenance.* Recruit, select and develop a qualified team of Department Leaders to understand the relationships between value, Guest Satisfaction and Associate retention in conjunction with owner returns* Actively participate in community/industry events, acting to facilitate a favorable reputation in the local community along with brand relations where applicable.**REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES*** Bachelor's Degree - In Hospitality Mgt, Business Admin, Marketing, Economics preferred* A minimum of two-year experience in a related or management position.* Ability to perform critical analysis and manage wide-range of information.* Extensive knowledge of negotiating and sales procedures associated with the hotel industry.\\* Excellent oral, written and presentation skills that properly reflect the Foundation Image.* Listen effectively.* Ability to delegate, manage manpower and organize complex projects and establishes priorities consistent with department/hotel objectives.* Communicate information and hotel services to management, staff and guests.**PHYSICAL DEMANDS*** Ability to stand for extended periods of time.* Lift, pull, push, bend, and move items to support the hotel and outlets# BENEFITS PACKAGE* Competitive Salary* Daily Pay!* Team Member Hotel Discount Program* Uniforms Provided for most positions* Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options* Paid PTO* 401k with employer match* Food and Beverage Discounts* Tuition Reimbursement