Room Service Server - Full-Time Guest Excellence

Pier House; Indianapolis, Northern (IN, KY); Hybrid; USD 26,000 - 36,000; Full time

Job summary

Sheraton Indianapolis City Centre Hotel is seeking a Room Service Server (FT) in Indianapolis, IN. The role requires delivering room orders, knowing menus, and upholding service standards while maintaining guest satisfaction.

The position involves flexible scheduling, strong communication, and adherence to confidentiality. Candidates should be able to lift and move items and work a variety of shifts including nights and weekends.

Qualifications

• Strong communication skills verbal and written.
• High work ethic and self-initiative.
• May be required to work varying schedules to include nights, weekends, and holidays.
• Ability to maintain excellent relationships with staff and guest confidentiality at all times.

Responsibilities

• Set up orders and deliver to rooms within approximately 20-30 minutes.
• Develop knowledge of menus, service standards, and glassware handling for guests.
• Follow proper tray setup and ensure all items are ready for delivery.
• Develop knowledge of service standards for beer, liquor and wine, complying with laws.

Skills

Strong communication

Work ethic

Flexibility

Confidentiality

Job description

Sheraton Indianapolis City Centre Hotel is seeking a Room Service Server (FT) in Indianapolis, IN. The role requires delivering room orders, knowing menus, and upholding service standards while maintaining guest satisfaction.

The position involves flexible scheduling, strong communication, and adherence to confidentiality. Candidates should be able to lift and move items and work a variety of shifts including nights and weekends.