Room Service Server (AM Shift)

Omni Hotels & Resorts; Corpus Christi (TX); On-site; USD 25,000 - 42,000; Full time

Job summary

Omni Corpus Christi Hotel is seeking a Server to deliver food to guest rooms and dining areas while providing exceptional guest service in a vibrant resort setting.

You will learn menus and wine offerings, handle orders and payments, and support training of new associates across outlets to ensure a top-tier guest experience.

Qualifications

• Must have unexpired Food Handlers and TABC, or obtain upon hire.
• Strong English written and spoken communication with guests and staff.
• Ability to work in a fast-paced environment and multitask.
• Previous serving and cash handling experience preferred.
• Ability to work flexible shifts including nights, weekends, and holidays.
• MICROS experience preferred.

Responsibilities

• Deliver food orders to guest rooms and provide attentive service.
• Maintain attendance and comply with resort scheduling.
• Know menus and beverage offerings, including wine service.
• Set up and break down stations; handle side-work.
• Upsell while taking orders; manage payments accurately.
• Keep work area clean and stocked; assist with training.
• Communicate dietary needs and special requests to culinary team.
• Live up to Omni standards and attend required trainings.

Skills

Communication

Cash handling

Guest service

Multitasking

Tools

MICROS system

Job description

Omni Corpus Christi Hotel

Experience stunning bay or city views at the Omni Corpus Christi Hotel, located in the heart of the Marina District. Enjoy resort-style amenities like a heated indoor/outdoor pool, full-service dining, and wellness services all just minutes from top attractions like the Texas State Aquarium and USS Lexington. Whether you're here for a beach getaway, fishing adventure, or a special event, our 24,000 square feet of event space and 465 well-appointed rooms make it easy to relax and recharge. Discover coastal charm and elevated hospitality at Omni Corpus Christi.

What truly sets us apart is our team. We foster a culture that values learning, growth, and inclusivity, offering opportunities for advancement and a workplace where everyone can thrive. Full-time associates enjoy a comprehensive benefits package-and the greatest benefit of all: the opportunity to grow.

Overview

The server is responsible for delivering food orders to guest rooms and providing exceptional service. This position will create memorable experiences for all guests enjoying the food and beverage experience.

Responsibilities

• Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the resort
• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working
• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
• Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service.
• Complete station set-up and breakdown/side-work
• Maintain tabletop items and fold napkins according to specified standards
• Polish and clean all water glassware in assigned station during each shift
• Ensure salt and pepper, sugar caddies are full at all time
• Take food and beverage orders and upsell as often as possible
• Bus tables whenever needed due to circumstances.Dust all tables to include table legs.
• Be pleasant, smile and greet all members and guests, using surnames when obtained.
• Send orders using MICROS system.
• Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests
• Alert manager immediately if a member or guest has a suggestion, complaint or issue
• Present accurate check to guest and process payment
• Maintain cleanliness of the work area.
• Assist in the orientation and training of new associates.
• Cross train among other food and beverage outlets as needed
• Maintain knowledge of the resort property
• Attend department meetings and other required company training

Qualifications

• Must have unexpired Food Handlers and TABC - or obtain upon hire
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone
• Must be able to work in a fast paced environment and multi tas
• Prior serving and cash handling experience preferred.
• Must be able to work flexible shifts including nights, weekends, and holidays
• MICROS Experiencepreferred

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.