Room Service Server

Hyatt Hotels Corporation; Nashville (TN); On-site; USD 15,000 - 22,000; Part time

Benefits offered by this job

Medical, dental, and vision

Disability & life insurance

Employee assistance program

401(k) with match

Employee hotel discounts

Free parking

Job summary

Hyatt Hotels Corporation is seeking a Room Service Server to enhance the guest experience through prompt, courteous in-room dining. Responsibilities include taking orders, relaying to kitchen, delivering with presentation and etiquette, and maintaining service areas.

The role emphasizes strong customer service, clear communication, multitasking, and teamwork in a fast-paced hotel environment. Benefits include standard hotel industry offerings and employee discounts.

Qualifications

• High school diploma or equivalent required.
• Experience in guest services, hospitality, or food and beverage service preferred.

Responsibilities

• Answer the room service phone within three rings and provide menu information.
• Take guest orders accurately and relay to kitchen/bar.
• Arrange meals on trays with proper presentation, sanitation, and timeliness.
• Deliver orders to guest rooms with professional etiquette.
• Replenish room service station supplies and collect trays from rooms.
• Complete side work and other duties as assigned.

Skills

Customer service

Communication

Multitasking

Attention to detail

Teamwork

Education

High School Diploma or equivalent

Job description

Close Inclusive Collection Job Postings Notification

Grand Hyatt

Posted: Aug 26, 2026

Summary

The Room Service Server enhances the guest experience by providing prompt, courteous, and professional in-room dining service. By delivering meals with attention to detail and proper etiquette, this role ensures each guest enjoys a seamless and memorable stay.

HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE

Answer the room service phone within three rings, provide menu information, and take guest orders accurately.

Relay orders promptly to the kitchen and/or bar for preparation.

Arrange meals on trays with attention to presentation, sanitation, and timeliness.

Deliver orders to guest rooms, ensuring professional etiquette and service standards.

Replenish supplies of clean linens, silverware, glassware, and dishes at the room service station.

Collect trays from guest rooms and hallways promptly, assisting guests with the removal of items as needed.

Complete side work assigned by management to support smooth department operations.

Other duties as assigned.

KEY STRENGTHS FOR SUCCESS

Strong customer service skills with a focus on hospitality and guest satisfaction.

Clear and professional communication, both in person and over the phone.

Ability to multitask and manage orders in a fast-paced environment.

Attention to detail in food presentation, timeliness, and etiquette.

Team-oriented mindset with flexibility to support the department as needed.

PROFESSIONAL EXPERIENCE

Previous experience in guest services, hospitality, or food and beverage service preferred.

ACADEMIC BACKGROUND

High School Diploma or equivalent required.

BENEFITS

Medical, dental, and vision (HSA available)

Company-paid disability & life insurance

Employee Assistance Program

401(k) with match

Employee hotel discounts

Free Parking

Pay Rate: $6.00/hour + Tips

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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