Room Service Server

Stonebridge Companies

Atlanta (GA)

On-site

USD 11,000 - 14,000

Full time

3 days ago

Be an early applicant

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off (PTO)

401(k) matching

Wellness support

Life and disability coverage

Savings accounts

Tuition aid

Travel and lodging perks

Job summary

Stonebridge Companies in Atlanta, GA is seeking a Room Service Server to take and deliver in-room dining orders and assist with café service. You will prepare itemized checks and handle guest payments while maintaining high service standards.

This role requires flexible hours including nights, weekends, and holidays, with a focus on accuracy, cleanliness, and teamwork in a fast-paced hotel environment.

Qualifications

Basic arithmetic to total costs and make change.
Clear communication with guests and team members.
Proficiency with POS systems for order processing.
Knowledge of food and beverage service standards.

Responsibilities

Takes and delivers in-room food and drink orders.
Provides food and beverage service in a warm, professional manner.
Prepares itemized checks and processes payments.
Maintains cleanliness and sanitation of service areas.
Operates the POS system for order taking and processing.
Assists with setup and breakdown of service areas as needed.
Lifts and carries trays or other heavy objects as necessary.
Collaborates with team to meet service goals.

Skills

Basic arithmetic

Clear communication

POS proficiency

Food & beverage knowledge

Tools

POS system

Job description

City, State: Atlanta, Georgia

Title: Room Service Server

Location: Atlanta, GA

FLSA: Non-Exempt

Status: Full-time

Reports to: Food & Beverage Manager

Pay Range: $8.50

Job Summary: The Room Service Server is responsible for taking and delivering in-room food and drink orders, serving food and beverages, preparing itemized checks, and accepting payments. This role ensures the highest quality service and maintains cleanliness and sanitation throughout the hours of operation.

Essential Functions and Duties

Complies with certification requirements such as Alcohol Awareness, Food Handlers, and Safety as applicable.
Serves guests with food and beverage orders in a warm, friendly, courteous, and professional manner.
Ensures the room service area and café wait station are kept clean and tidy.
Operates the P.O.S. system for order taking and processing.
Follows proper food handling and sanitation procedures throughout the service.
Provides prompt and accurate service, ensuring guest satisfaction.
Handles cash and processes payments according to hotel standards.
Prepares itemized checks for guests and provides detailed information about orders.
Assists with the setup and breakdown of service areas as needed.
Lifts and carries trays or other heavy objects as necessary.
Works collaboratively with team members to meet service goals.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills

Previous experience in a hotel or related field preferred.
Basic arithmetic skills to total costs and make change.
Ability to communicate clearly and provide information to guests and team members.
Knowledge of food and beverage service standards.
Proficiency with P.O.S. systems for order processing.

Work Environment

Primarily works indoors, with protection from weather but not necessarily from temperature changes.
Frequently stands and walks for long periods.
Regularly lifts and carries objects up to 20 lbs., and frequently handles objects weighing up to 10 lbs.
Requires reaching, handling, talking, hearing, and seeing as part of daily responsibilities.
Flexibility to work nights, days, weekends, and holidays as needed.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities.

We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition.

All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination.

Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date.

This position will no longer be available 30 days from: 2026-08-18

We are visionaries in the hospitality industry, fueled by innovation and precision, and guided by our core values, which are Courage, Vigilance, Collaboration, Passion, Creativity, and Empowerment.

As a privately owned hotel management company, we are committed to providing experiences and opportunities for our guests to create lifelong memories through travel.

Managing a portfolio of over 160 hotels across the United States, we offer extensive growth opportunities for our partners and investors, and exceptional hospitality career opportunities for our team members.

All Stonebridge openings are projected to close within 30 days of the original posting date.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

An employer who violates this law shall be subject to criminal penalties and civil liability.