Room Service Delivery Attendant

Loews Hotels; Philadelphia (Philadelphia County); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Competitive health & wellness benefits

401(k) & company match

Paid Sick Days, Vacation, and Holidays

Paid Bereavement

Paid Pet Bereavement

Adoption Assistance

Training & Development opportunities,

Career growth

Tuition Reimbursement

Pet Insurance

Commuter Benefits for transit and park

Complimentary meals in Team Member Caf

Food & Beverage discounts in on-site…

Team Member Hotel Rates

Other discounts and perks

Job summary

Loews Philadelphia Hotel in Center City is seeking a warm and detail-oriented Room Service Delivery Attendant to bring meals and amenities to guest rooms with precision.

You will coordinate with kitchen and bar teams, greet guests warmly, and ensure every in-room dining experience meets our standards for presentation and service. Veterans and military spouses are encouraged to apply.

This role offers growth opportunities within a premier hospitality brand and a supportive Team Member culture.

Qualifications

• Knowledge of quality food service techniques and standards.
• Ability to lift and carry food service trays weighing 35+ pounds.
• Strong communication and customer service skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Ability to work flexible schedule to include weekends and holidays.
• Prior experience in food service operation preferred.

Responsibilities

• Deliver food, beverages, and amenities promptly and accurately to guest rooms.
• Set up trays, carts, or in-room dining tables with precision and care.
• Greet guests warmly, explain orders, and respond to questions with professionalism.
• Ensure orders meet hotel presentation standards and address any guest concerns promptly.
• Coordinate with kitchen and bar teams to guarantee timely preparation and delivery.
• Maintain cleanliness and organization in room service areas; clear used trays and restock supplies.
• Follow all food handling and sanitation guidelines to uphold safety standards.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Skills

Quality food service techniques

Lifting 35+ lbs

Strong communication

Multitasking in fast-paced environment

Flexible schedule weekends/holidays

Prior food service experience

Job description

Philadelphia, Pennsylvania, United States

Sep 4, 2026

Loews Philadelphia Hotel offers job seekers the chance to work in the historic PSFS building in Center City. Team members deliver modern hospitality in a landmark setting surrounded by Philadelphia’s skyline, arts scene and vibrant culture.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here

you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Adoption Assistance
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Commuter Benefits for transit and parking
• Complimentary meals in Team Member Café while working
• Food & Beverage discounts in our on-site outlets
• Team Member Hotel Rates, other discounts, perks and more
• Benefits are subject to eligibility and may vary by position

What We’re Looking For

A warm and detail-oriented Room Service Delivery Attendant who takes pride in creating exceptional in-room dining experiences. You’ll be the face of Loews Hotels’ hospitality, ensuring every guest feels valued and cared for. From delivering meals with precision to anticipating guest needs, you’ll play a key role in making stays memorable and stress-free.

Who You Are

Service-Oriented Professional

You thrive on delivering outstanding guest experiences with a genuine smile.

Clear Communicator

You convey information confidently and courteously, both in person and over the phone.

Detail-Driven

You ensure every tray, cart, and table setup meets the highest standards of presentation.

Adaptable Team Player

You work seamlessly with kitchen and bar teams to keep service smooth and timely.

Dependable and Positive

You bring reliability and a can-do attitude to every shift.

Veterans and military spouses encouraged to apply.

What You’ll Do

Deliver food, beverages, and amenities promptly and accurately to guest rooms.

Set up trays, carts, or in-room dining tables with precision and care.

Greet guests warmly, explain orders, and respond to questions with professionalism.

Ensure orders meet hotel presentation standards and address any guest concerns promptly.

Coordinate with kitchen and bar teams to guarantee timely preparation and delivery.

Maintain cleanliness and organization in room service areas; clear used trays and restock supplies.

Follow all food handling and sanitation guidelines to uphold safety standards.

Regular attendance in conformance with standards.

May be required to work varying schedules to reflect business needs.

Required to attend all mandatory training sessions and meetings.

Perform other duties as assigned.

Your Qualifications Include

• Knowledge of quality food service techniques and standards.
• Ability to lift and carry food service trays weighting 35 plus pounds.
• Strong communication and customer service skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Ability to work flexible schedule to include weekends and holidays.
• Prior experience in food service operation preferred.

Loews Hotels

At Loews Hotels & Co, we believe every day is an opportunity to enrich life through exceptional experiences.

Loews Hotels & Co. operates a diverse portfolio of hotels and resorts across the U.S. and Canada, dedicated to exceptional hospitality and community engagement.

Hospitality Accommodation and Food Services