Room Service Delivery Attendant

loewshotels; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Career growth

Tuition reimbursement

Pet insurance

Staff hotel rates

Complimentary meals

Parking

Job summary

Loews New Orleans Hotel in New Orleans, LA invites you to join our hospitality team as a Room Service Delivery Attendant. You will be the face of Loews Hotels' service, delivering meals and amenities to guest rooms with a warm, attentive approach, ensuring accuracy and a memorable guest experience.

You will coordinate with kitchen and bar teams, uphold presentation standards, handle setups with care, and maintain service area cleanliness while following safety guidelines and training

Qualifications

• Customer-focused hospitality mindset and pride in service quality.
• Clear communication with guests and team members.
• Attention to detail in tray setup, presentation and order accuracy.
• Willingness to work in a fast-paced hotel environment.
• Ability to adapt to varying shifts and guest needs.

Responsibilities

• Deliver meals and amenities promptly and accurately to guest rooms.
• Set up trays, carts, or in-room dining tables with care.
• Greet guests warmly and explain orders with professionalism.
• Ensure orders meet presentation standards and address guest concerns.
• Coordinate with kitchen and bar teams to ensure timely delivery.
• Maintain cleanliness and organization of room service areas and restock supplies.
• Follow food handling and sanitation guidelines and attend mandatory trainings.

Skills

Guest service mindset

Communication skills

Attention to detail

Team player

Flexible schedule

Prior food service experience

Job description

Loews New Orleans Hotel offers careers in the city's Warehouse District, where culture, comfort and hospitality come together. Team members help create upscale guest experiences in a prime location near the energy, charm and character of the Big Easy.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer

• Competitive health & wellness benefits, retirement benefits
• Paid Sick Days, Vacation, Holidays & Paid Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance & Pet Bereavement
• Team Member Hotel Rates, other discounts, perks and more
• Complimentary meals in Team Member Café while working
• Community volunteer opportunities
• Complimentary parking
• Benefits are subject to eligibility and may vary by position

What We're Looking For

A warm and detail-oriented Room Service Delivery Attendant who takes pride in creating exceptional in-room dining experiences. You'll be the face of Loews Hotels' hospitality, ensuring every guest feels valued and cared for. From delivering meals with precision to anticipating guest needs, you'll play a key role in making stays memorable and stress-free.

Who You Are

• Service-Oriented Professional : You thrive on delivering outstanding guest experiences with a genuine smile.
• Clear Communicator : You convey information confidently and courteously, both in person and over the phone.
• Detail-Driven : You ensure every tray, cart, and table setup meets the highest standards of presentation.
• Adaptable Team Player : You work seamlessly with kitchen and bar teams to keep service smooth and timely.
• Dependable and Positive : You bring reliability and a can-do attitude to every shift.
• Veterans and military spouses encouraged to apply.

What You'll Do

• Deliver food, beverages, and amenities promptly and accurately to guest rooms.
• Set up trays, carts, or in-room dining tables with precision and care.
• Greet guests warmly, explain orders, and respond to questions with professionalism.
• Ensure orders meet hotel presentation standards and address any guest concerns promptly.
• Coordinate with kitchen and bar teams to guarantee timely preparation and delivery.
• Maintain cleanliness and organization in room service areas; clear used trays and restock supplies.
• Follow all food handling and sanitation guidelines to uphold safety standards.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Your Qualifications Include

• Knowledge of quality food service techniques and standards.
• Ability to lift and carry food service trays weighting 35 plus pounds.
• Strong communication and customer service skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Ability to work flexible schedule to include weekends and holidays.
• Prior experience in food service operation preferred.