Overnight Room Service Delivery Attendant

Loews Hotels, LLC.; Atlanta (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health & wellness benefits

401(k) with company match

Paid time off

Training & development

Tuition reimbursement

Employee meals

Team member hotel rates

Uniform dry cleaning

Job summary

Loews Atlanta Hotel is seeking a warm and detail-oriented Room Service Delivery Attendant to create exceptional in-room dining experiences for guests. You will deliver meals to guest rooms, set up trays, and coordinate with kitchen and bar teams to ensure timely, accurate service.

You’ll greet guests with a genuine smile, communicate clearly, and maintain presentation standards while working flexibly across schedules.

Qualifications

• Knowledge of quality food service techniques and standards.
• Ability to lift and carry food service trays weighing 35+ pounds.
• Strong communication and customer service skills.
• Ability to multitask and work efficiently in a fast-paced environment.

Responsibilities

• Deliver food, beverages, and amenities promptly to guest rooms.
• Set up trays, carts, or in-room dining tables with precision and care.
• Greet guests warmly, explain orders, and respond to questions professionally.
• Coordinate with kitchen and bar teams to guarantee timely preparation and delivery.
• Maintain cleanliness and organization in room service areas; restock supplies.

Skills

Service oriented

Clear communication

Detail orientation

Team player

Dependable attitude

Job description

Loews Atlanta Hotel places team members in vibrant Midtown, steps from MARTA and major attractions. The hotel features 414 guestrooms, 40,000+ square feet of event space, Exhale Spa & Fitness Center, and a signature steakhouse and sushi restaurant in a sleek 26-story tower.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here

you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more
• Uniforms provided with complimentary dry cleaning
• Discounted dry cleaning for non-uniformed Team Members
• On-site discounted garage parking
• Discounted MARTA transit pass program
• Complimentary meals in Team Member Cafe while working
• Benefits are subject to eligibility and may vary by position

What We're Looking For

A warm and detail-oriented Room Service Delivery Attendant who takes pride in creating exceptional in-room dining experiences. You’ll be the face of Loews Hotels’ hospitality, ensuring every guest feels valued and cared for. From delivering meals with precision to anticipating guest needs, you’ll play a key role in making stays memorable and stress-free.

Who You Are

• Service-Oriented Professional: You thrive on delivering outstanding guest experiences with a genuine smile.

• Clear Communicator: You convey information confidently and courteously, both in person and over the phone.

• Detail-Driven: You ensure every tray, cart, and table setup meets the highest standards of presentation.

• Adaptable Team Player: You work seamlessly with kitchen and bar teams to keep service smooth and timely.

• Dependable and Positive: You bring reliability and a can-do attitude to every shift.

• Veterans and military spouses encouraged to apply.

What You'll Do

• Deliver food, beverages, and amenities promptly and accurately to guest rooms.
• Set up trays, carts, or in-room dining tables with precision and care.
• Greet guests warmly, explain orders, and respond to questions with professionalism.
• Ensure orders meet hotel presentation standards and address any guest concerns promptly.
• Coordinate with kitchen and bar teams to guarantee timely preparation and delivery.
• Maintain cleanliness and organization in room service areas; clear used trays and restock supplies.
• Follow all food handling and sanitation guidelines to uphold safety standards.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Your Qualifications Include

• Knowledge of quality food service techniques and standards.
• Ability to lift and carry food service trays weighting 35 plus pounds.
• Strong communication and customer service skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Ability to work flexible schedule to include weekends and holidays.
• Prior experience in food service operation preferred.