Room Service Coordinator

Summa Health; Cleveland (OH); On-site; USD 23,000 - 27,000; Part time

Benefits offered by this job

Medical, dental, vision

Life Insurance

Paid time off

Retirement Savings Plan

Flexible Spending Accounts

EAP

Pet Insurance

Education Assistance

Daily Pay

Job summary

Summa Health Akron City Campus is seeking a part-time Food Service Aide to accurately obtain meal orders from patients by phone or on nursing units, and to educate them on prescribed diets during meal selection.

You will use computers to process orders, coordinate with kitchen peak periods, and communicate with nursing staff and tray passers to ensure timely, accurate service while maintaining patient food safety and confidentiality.

Qualifications

• High school coursework in English grammar, composition and basic mathematics.
• One year related food service experience.
• Ability to be active and on feet most of the day, lift, push and pull light to medium weight objects; occasionally push and pull heavy weight objects.
• Ability to effectively communicate verbally with patients, nursing staff, customers and staff.
• Ability to answer telephones and use computer and related office equipment.
• Ability to maintain confidentiality of patient information.
• Ability to be prompt, effective and efficient when handling phone transactions.
• Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity.

Responsibilities

• Accurately obtains meal orders from patients via phone calls or assisting the patient on the nursing unit with computer.
• Identifies and educates patients on their prescribed diets during the meal selection.
• Uses the computer to process orders with consideration for delivery times and peak periods in the kitchen.
• Communicates with the nursing staff and traypassers regarding any patient food and nutrition needs.

Skills

Communication skills

Meal order processing

Phone etiquette

Confidentiality

Standing for long hours

Education

High school coursework in English grammar, composition and basic mathematics

Job description

Akron City Campus

Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.

Part‑time, 20 hours

Akron City Campus Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.

Summary

Accurately obtains meal orders from patients via phone calls or assisting the patient on the nursing unit with computer. Identifies and educates patients on their prescribed diets during the meal selection. Uses the computer to process orders with consideration for delivery times and peak periods in the kitchen. Communicates with the nursing staff and traypassers regarding any patient food and nutrition needs.

Formal Education Required

• High school level coursework in English grammar, composition and basic mathematics

Experience & Training Required

• One year related food service experience

Other Skills, Competencies And Qualifications

• Ability to be active and on feet most of the day, lift, push and pull light, medium weight objects; occasionally push and pull heavy weight objects
• Ability to effectively communicate verbally with patients, nursing staff, customers and staff
• Ability to answer telephones and use computer and related office equipment
• Ability to maintain confidentiality of patient information
• Ability to be prompt, effective and efficient when handling phone transactions

Population Specific Competency

• Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity

Level Of Physical Demands

• Medium: Exerts 20-50 pounds of force occasionally and/or ten to 25 pounds of force frequently, and/or a negligible amount of force continuously to move objects.

Equal Opportunity Employer/Veterans/Disabled

$16.60/hr - $19.92/hr

The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.

Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.

• Basic Life and Accidental Death & Dismemberment (AD&D)
• Supplemental Life and AD&D
• Dependent Life Insurance
• Short-Term and Long-Term Disability
• Accident Insurance, Hospital Indemnity, and Critical Illness
• Retirement Savings Plan
• Flexible Spending Accounts - Healthcare and Dependent Care
• Employee Assistance Program (EAP)Identity Theft Protection
• Pet Insurance
• Education Assistance
• Daily Pay