Room Service Concierge - Elevate Guest Experience

Mystic Lake; Prior Lake, Northern (MN, KY); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Weekly pay

Medical, dental, life and disability保险

401(k) retirement plan

Tuition reimbursement

Uniforms and free uniform cleaning

Job summary

Mystic Lake Casino in Prior Lake, MN is seeking a Room Service Coordinator to ensure memorable guest experiences through timely room service delivery and order processing. You will take and deliver orders, prepare carts, restock supplies, and maintain a clean work area.

Starting pay is up to $15.00 per hour with tips, based on shift. Shifts available include 1st and 2nd, with opportunities for growth and benefits through the SMSC Gaming Enterprise.

Qualifications

• Ability to read, write and speak English clearly.
• Basic math skills.

Responsibilities

• Delivers room service orders to hotel rooms and presents the bill to guests.
• Takes telephone food orders from hotel guests and enters them into the POS system.
• Prepares service cart for food orders.
• Restocks room service carts and orders supplies as needed.
• Performs room sweeps to check for room service orders and processes accordingly.
• Enters and reconciles guest checks into the database and processes transactions.
• Maintains cleanliness and orderliness of the work area.

Skills

Customer service

English proficiency

Basic math

Job description

Mystic Lake Casino in Prior Lake, MN is seeking a Room Service Coordinator to ensure memorable guest experiences through timely room service delivery and order processing. You will take and deliver orders, prepare carts, restock supplies, and maintain a clean work area.

Starting pay is up to $15.00 per hour with tips, based on shift. Shifts available include 1st and 2nd, with opportunities for growth and benefits through the SMSC Gaming Enterprise.