Room Service Attendant Part Time

Banner Health; Sun City CDP (AZ); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Weekend shift differential

Night shift differential

Job summary

Banner Boswell Medical Center in Sun City, AZ is seeking a Room Service Attendant to provide patients with menus, collect meal requests, and coordinate with Dietetic Technicians and Dietitians to ensure accurate, timely service.

This part-time role (20 hours/week) involves rounding patient meal service, learning dietary orders, and upholding food safety standards while delivering excellent customer service.

Qualifications

• Reading, writing and mathematical skills.
• Effective interpersonal communication and friendly customer service.
• Ability to learn and follow safety guidelines and use POS systems.

Responsibilities

• Visit patients to obtain or discuss menu selections based on dietary orders.
• Enter daily patient meal selections and preferences.
• Provide patient meal service, set up tray stations and assemble patient trays.
• Deliver meals and accommodate special requests.
• Maintain food handling and sanitation standards.
• Collaborate with Dietetic Technicians and Dietitians as needed.

Job description

Primary City/State:Sun City, ArizonaDepartment Name:Culinary & Nutrition-HospWork Shift:EveningJob Category:Facilities, Environmental Services, and CulinaryA rewarding career that fits your life. Learn how Banner Health, a certified Great Place To Work, prioritizes team members and strives to be the best place to work in health care.One might be surprised by the number of people – and the hats they wear – who work behind the scenes to make sure a hospital runs smoothly and safely for our patients, visitors and staff. Each one plays a critical role and is part of a team to ensure the best care for our patients. As a Room Service Attendant, you will be a part of a cohesive team that strives to achieve premier patient services.As a Room Service Associate you will be a part of a cohesive team that strives to achieve premier patient services. You will be providing patients with menus, take patient meal requests, and collaborate together with Dietetic Technicians and Dietitians. You will also take part of meal preparation to ensure proper quantities are delivered.Part Time 20 Hours a Week:Friday through Monday 3:30PM-8:00PMYou will enjoy an additional $1/hour weekend shift differential for all weekend shifts (and an 18%-night shift differential if/when applicable).Banner Boswell Medical Center has provided exceptional health care to the communities in the northwest area of metro-Phoenix for over five decades. Today, our 410-bed acute-care hospital is nationally recognized by U.S. News and World Report as one of Arizona’s Best Hospitals. Banner Boswell offers a full range of acute care services, including cardiology, vascular, thoracic, oncology, orthopedics, neurology, general surgery, robotic surgery, rehabilitation, emergency, stroke, intensive care, pulmonary, urology, and inpatient wound management. We've earned the Society of Thoracic Surgeons highest quality award for CABG & aortic valve replacement and the Joint Commission’s Advanced Certification as a Primary Stroke Center.POSITION SUMMARYThis position provides patients with menu and/or patient meal service, receives and forwards patient requests and communication to Dietetic Technicians and Dietitians when appropriate. Provides patient meal assembly according to correct quantities. This position strives to provide patient satisfaction regarding food and nutrition services.CORE FUNCTIONS1. Visits patients to obtain or discuss menu selections based upon dietary orders. Enters or records all daily patient meal selections and preferences for one or more patient units.2. Demonstrates appropriate judgment with modified diets, food and menu knowledge when relating to patients. Requests Diet Tech or Dietitian assistance when needed. Edits patient menus as required.3. Provides patient meal service which may include setting up tray work stations, preparing/portioning assigned foods according to correct quantities, and/or assembling patient trays.4. Delivers and serves meals while making independent judgments about special requests, snacks and nourishments.5. Provides excellent customer service on the phone or in person and resolves customer complaints effectively and efficiently.6. Maintains food handling and sanitation standards to meet licensing agency requirements.7. This position interacts with patients and families, other food service staff, nursing staff, dietetic technicians and dietitians. Requires the ability to follow a work routine, to work quickly and correctly while providing good customer service and maintaining dietary, food quality and sanitation standards. Resolves minor problems with patient menus and trays.MINIMUM QUALIFICATIONSRequires reading, writing and mathematical skills.Skills and knowledge of nutrition services as typically gained through one to two years of related experience.For Banner Staffing Services (BSS) team members, the food handlers' card is required within 30 days of hire. For BSS team members in Tucson and Colorado, the food handlers' card is not required.This position requires effective interpersonal communication skills and a friendly customer service attitude.The work requires the ability to follow instructions and safety guidelines for working with cleaning chemicals, as well as the ability to learn and work with business computer software and point of sale systems. Requires the ability to learn food handling regulations and pass certification tests as required. Must have demonstrated effective customer service skills.PREFERRED QUALIFICATIONSHigh school diploma/GED or equivalent working knowledge.Understanding of nutrition services, common modified diets, and portion measures. Additional skills and knowledge in health care nutrition services preferred. Bilingual skills preferred in some assignments.Additional related education and/or experience preferred.EEO Statement:EEO/Disabled/VeteransOur organization supports a drug-free work environment.Privacy Policy:Privacy Policy