Room Service Attendant Part Time

Banner Health Corporate; Sun City CDP (AZ); On-site; USD 21,000 - 26,000; Part time

Job summary

Banner Health is seeking a Room Service Attendant to support patient meal service at Banner Boswell Medical Center. You will assist patients with menus, take meal requests, and coordinate with Dietetic staff to ensure accurate orders.

The role emphasizes accurate portions, timely delivery, and strong customer service. This part-time position (20 hours/week) includes weekend/ night differentials where applicable.

Qualifications

• Requires reading, writing and mathematical skills.
• Two years of related experience in nutrition services preferred.
• Ability to learn and follow safety guidelines and procedures.

Responsibilities

• Provide patients with menus and take meal requests.
• Assemble patient trays with correct portions.
• Deliver meals and handle special requests and dietary needs.
• Maintain sanitation and food handling standards.
• Collaborate with Dietetic Technicians and Dietitians on patient orders.
• Provide courteous customer service to patients and staff.

Skills

Customer service

Interpersonal communication

Food handling

Education

High school diploma/GED

Tools

POS systems

Job description

Primary City/State: Sun City, Arizona Department Name: Culinary & Nutrition-Hosp Work Shift: Evening Job Category: Facilities, Environmental Services, and Culinary

A rewarding career that fits your life. Learn how Banner Health, a certified Great Place To Work prioritizes team members and strives to be the best place to work in health care. One might be surprised by the number of people – and the hats they wear – who work behind the scenes to make sure a hospital runs smoothly and safely for our patients, visitors and staff. Each one plays a critical role and is part of a team to ensure the best care for our patients.

As a Room Service Attendant, you will be a part of a cohesive team that strives to achieve premier patient services. As a Room Service Associate you will be a part of a cohesive team that strives to achieve premier patient services. You will be providing patients with menus, take patient meal requests, and collaborate together with Dietetic Technicians and Dietitians. You will also take part of meal preparation to ensure proper quantities are delivered.

Part Time 20 Hours a Week: Friday through Monday 3:30PM-8:00PM You will enjoy an additional $1/hour weekend shift differential for all weekend shifts (and an 18%-night shift differential if/when applicable). Banner Boswell Medical Center has provided exceptional health care to the communities in the northwest area of metro-Phoenix for over five decades. Today, our 410-bed acute-care hospital is nationally recognized by U.S. News and World Report as one of Arizona’s Best Hospitals. Banner Boswell offers a full range of acute care services, including cardiology, vascular, thoracic, oncology, orthopedics, neurology, general surgery, robotic surgery, rehabilitation, emergency, stroke, intensive care, pulmonary, urology, and inpatient wound management. We've earned the Society of Thoracic Surgeons highest quality award for CABG & aortic valve replacement and the Joint Commission’s Advanced Certification as a Primary Stroke Center.

POSITION SUMMARY

This position provides patients with menu and/or patient meal service, receives and forwards patient requests and communication to Dietetic Technicians and Dietitians when appropriate. Provides patient meal assembly according to correct quantities. This position strives to provide patient satisfaction regarding food and nutrition services.

CORE FUNCTIONS

1. Visits patients to obtain or discuss menu selections based upon dietary orders. Enters or records all daily patient meal selections and preferences for one or more patient units.
2. Demonstrates appropriate judgment with modified diets, food and menu knowledge when relating to patients. Requests Diet Tech or Dietitian assistance when needed. Edits patient menus as required.
3. Provides patient meal service which may include setting up tray work stations, preparing/portioning assigned foods according to correct quantities, and/or assembling patient trays.
4. Delivers and serves meals while making independent judgments about special requests, snacks and nourishments.
5. Provides excellent customer service on the phone or in person and resolves customer complaints effectively and efficiently.
6. Maintains food handling and sanitation standards to meet licensing agency requirements.
7. Interacts with patients and families, other food service staff, nursing staff, dietetic technicians and dietitians. Requires the ability to follow a work routine, to work quickly and correctly while providing good customer service and maintaining dietary, food quality and sanitation standards. Resolves minor problems with patient menus and trays.

MINIMUM QUALIFICATIONS

• Requires reading, writing and mathematical skills.
• Skills and knowledge of nutrition services as typically gained through one to two years of related experience.
• For Banner Staffing Services (BSS) team members, the food handlers' card is required within 30 days of hire. For BSS team members in Tucson and Colorado, the food handlers' card is not required.
• This position requires effective interpersonal communication skills and a friendly customer service attitude.
• The work requires the ability to follow instructions and safety guidelines for working with cleaning chemicals, as well as the ability to learn and work with business computer software and point of sale systems.
• Requires the ability to learn food handling regulations and pass certification tests as required.
• Must have demonstrated effective customer service skills.

PREFERRED QUALIFICATIONS

• High school diploma/GED or equivalent working knowledge.
• Understanding of nutrition services, common modified diets, and portion measures.
• Additional skills and knowledge in health care nutrition services preferred.
• Bilingual skills preferred in some assignments.
• Additional related education and/or experience preferred.

EEO Statement: EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.

EEO/Disabled/Veterans

Banner Health supports a drug-free work environment.