Room Service Attendant: Guest Experience

Remington Hospitality; Indianapolis (IN); On-site; USD 23,000 - 33,000; Full time

Job summary

Remington Hospitality in Indianapolis is seeking a courteous room service attendant to set up orders and deliver them to guest rooms within 20–30 minutes. You will develop a thorough knowledge of the menu, dish and glassware service, and apply that knowledge to exceed guest expectations.

You will maintain positive guest relations, anticipate needs, and adhere to alcohol awareness procedures while ensuring compliance with all applicable laws during beer, liquor and wine service.

Qualifications

• Knowledge of menu items, dishes, glassware and service standards.
• Deliver room orders within 20–30 minutes with accuracy.
• Basic alcohol service knowledge and compliance with laws.
• Strong guest relations and clear communication.

Responsibilities

• Set up orders and deliver to rooms within 20–30 minutes.
• Develop knowledge of menus, dish and glassware service and apply it to guest needs.
• Follow proper tray setup and ensure all items are included on the tray for delivery.
• Maintain awareness of beer, liquor, and wine service standards and comply with laws.

Job description

Remington Hospitality in Indianapolis is seeking a courteous room service attendant to set up orders and deliver them to guest rooms within 20–30 minutes. You will develop a thorough knowledge of the menu, dish and glassware service, and apply that knowledge to exceed guest expectations.

You will maintain positive guest relations, anticipate needs, and adhere to alcohol awareness procedures while ensuring compliance with all applicable laws during beer, liquor and wine service.