Room Service Ambassador PRN

Medical City Healthcare; Decatur (TX); On-site; USD 1,653,000 - 2,204,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Tuition assistance

Life insurance

Paid time off

Job summary

Medical City Decatur is seeking a Room Service Ambassador PRN to obtain patient meal preferences and orders in a hospital setting. The role emphasizes patient safety, infection control, and HIPAA compliance while delivering high-quality food service.

As part of Medical City Healthcare, you will join a team described as supportive and dedicated to excellence, with opportunities for training and growth within the Food Service department.

Qualifications

• Customer service experience in a restaurant, hotel, hospital, or concierge/guest services preferred

Responsibilities

• Obtains patient food preferences and meal orders.
• Follows infection control practices and HIPAA guidelines.
• Ensures patient, customer and physician satisfaction through proper service processes.
• Participates in training with Food Service staff to advance in the industry.

Skills

Customer service

Job description

Do you want to join an organization that invests in you as a Room Service Ambassador PRN? At Medical City Decatur, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary And Qualifications

The Food & Nutrition Room Service Attendant will be a competent, experienced professional who is responsible for obtaining food preferences and meal orders. Demonstrates the ability to perform specific competencies as listed on the Competency Checklist. Meets mutually agreed upon performance goals/objectives established annually as listed on the performance management plan.

• Utilizes systems/processes to ensure patient safety, infection control practices, department security & HIPPA guideline’s.
• Adhere to HACCP/food safety guidelines/policies & procedures
• Maintain and adhere to Food & Nutrition’s uniform and personal appearance standards at all time
• Utilizes proper processes to achieve patient, customer & physician satisfaction goals.
• Participate in training with other members of the Food Service department staff to further develop/advance within the industry.

What qualifications you will need:

• Customer service experience in a restaurant, hotel, hospital, or concierge/guest services preferred

Benefits

Medical City Decatur, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Note: Eligibility for benefits may vary by location.

Committed to the care and improvement of human life, Medical City Healthcare aims to deliver excellence - providing the highest quality, cost-effective healthcare in the communities it serves. With the resources and experience of HCA Healthcare, including 186 hospitals in the United States and England, Medical City Healthcare is one of the North Texas region's largest and most comprehensive healthcare providers and includes 16 hospitals, about 5000 working physicians, and more than 17,000 employees in Dallas-Fort Worth.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

Our Talent Acquisition team is reviewing applications for our Room Service Ambassador PRN opening. Qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.