Room Service Ambassador

Medical City Healthcare; Dallas (TX); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Behavioral health

Telemedicine

Paid time off

401k match

Education support

Job summary

Medical City Dallas is seeking a Room Service Ambassador to ensure patient meal service aligns with preferences and safety standards.

The role works within Food & Nutrition, emphasizing patient safety, HACCP guidelines, and collaboration with care teams. Benefits include comprehensive health plans and education support.

Strong customer service in hospitality or healthcare settings is preferred; training and development opportunities are available.

Qualifications

• Customer service experience in a restaurant, hotel, hospital, or concierge/guest services preferred

Responsibilities

• Utilizes systems/processes to ensure patient safety, infection control practices, department security & HIPPA guideline’s.
• Adhere to HACCP/food safety guidelines/policies & procedures
• Maintain and adhere to Food & Nutrition’s uniform and personal appearance standards at all time
• Utilizes proper processes to achieve patient, customer & physician satisfaction goals.
• Participate in training with other members of the Food Service department staff to further develop/advance within the industry.

Skills

Customer service

Job description

Do you want to join an organization that invests in you as a Room Service Ambassador? At Medical City Dallas, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary And Qualifications

The Food & Nutrition Room Service Attendant will be a competent, experienced professional who is responsible for obtaining food preferences and meal orders. Demonstrates the ability to perform specific competencies as listed on the Competency Checklist. Meets mutually agreed upon performance goals/objectives established annually as listed on the performance management plan.

• Utilizes systems/processes to ensure patient safety, infection control practices, department security & HIPPA guideline’s.


• Adhere to HACCP/food safety guidelines/policies & procedures


• Maintain and adhere to Food & Nutrition’s uniform and personal appearance standards at all time


• Utilizes proper processes to achieve patient, customer & physician satisfaction goals.


• Participate in training with other members of the Food Service department staff to further develop/advance within the industry.

What qualifications you will need

• Customer service experience in a restaurant, hotel, hospital, or concierge/guest services preferred

Benefits

Medical City Dallas, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services


• Wellbeing support, including free counseling and referral services


• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence


• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling


• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing


• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Medical City Dallas is recognized for its advanced medical facilities and commitment to excellence in patient care. We are an 895+ bed tertiary care center. Our medical team consists of more than 1,500 physicians, many are recognized as the world's best in their specialties. Patients travel to Medical City Dallas from all over the United States and from other countries. We offer sophisticated treatment by our 400+ in-house physician specialists. Medical City Dallas has a full-service adult hospital and pediatric hospital. We have separate adult and pediatric emergency rooms, outpatient clinics and diagnostic centers. Our providers have access to state-of-the-art technology and are pioneering new medical procedures to accommodate patient needs. As a part of the Medical City network of hospitals, patients are ensured access to leading medical experts and advanced healthcare innovations across the network.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people." - Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Room Service Ambassador opening. Qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.