Customer Service Rep PRN

Medical City Healthcare; Plano (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Medical City Plano is seeking a Customer Service Rep PRN to join our team, contributing to patient care in a community-focused hospital. You will obtain meal orders and support diet and nutrition services.

As part of the Food Service team, you will enter orders, process payments, follow HACCP and safety policies, and communicate with nurses, dietitians, and physicians. This role offers flexible PRN hours and opportunities to impact patient experience.

Qualifications

• ServSafe Food Protection Manager, or Food Handlers Permit, or Registered Food Service Manager (RFSM) must be obtained within 30 days of employment start date

Responsibilities

• Adherence of Standards of Operation.
• Obtain meal orders from pediatric, adolescent, adult patients and visitors in an efficient and timely manner
• Accurately receives and processes incoming diet and formula orders
• Enters all orders into the Food Service Computer System for menu and formula processing
• Accurately process credit card payments for guest trays using online system
• Follow established safety, HACCP, and infection control policies and procedures
• Communicate with members of the healthcare team, including nurses, dietitians, and physicians
• Perform other duties as assigned

Job description

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Customer Service Rep PRN with Medical City Plano you can be a part of an organization that is devoted to giving back!

Job Summary And Qualifications

Obtains orders for patient meals.

What You Will Do In This Role

• Adherence of Standards of Operation.
• Obtain meal orders from pediatric, adolescent, adult patients and visitors in an efficient and timely manner
• Accurately receives and processes incoming diet and formula orders
• Enters all orders into the Food Service Computer System for menu and formula processing
• Accurately process credit card payments for guest trays using online system
• Follow established safety, HACCP, and infection control policies and procedures
• Communicate with members of the healthcare team, including nurses, dietitians, and physicians
• Perform other duties as assigned

What qualifications you will need:

• ServSafe Food Protection Manager, or Food Handlers Permit, or Registered Food Service Manager (RFSM) must be obtained within 30 days of employment start date

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Medical City Plano opened in 1975 and provides Plano and Collin County with advanced health care. Medical City Plano is a 600+ bed acute care hospital. We have more than 2,000 employees and over 1,400 physicians on staff. Our main campus in Plano has a cancer treatment center and cardiovascular programs. We have The Bariatric Surgery Institute, a Wound Care Center and inpatient rehabilitation. We also offer complete women's and children's services. This includes a high-risk antepartum unit and a Level 3 neonatal intensive-care unit. We were the first hospital in Dallas, Collin or Denton counties to be named a Comprehensive Stroke Center by the Texas Department of State Health Services. Medical City Plano was the first Level I Trauma Center in Collin County and The Burn & Reconstructive Center of Texas was the first burn center in Collin County. As a part of the Medical City network of hospitals and specialists, patients are ensured access to leading medical experts and advanced healthcare innovations.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Customer Service Rep PRN opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.